Alton Towers Holidays tidak lagi menjadi pelanggan aktif Feefo
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Alton towers weekend
Excellent
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Would welcome more options
More options on the booking page would be great - like the option to add a spa treat, in room goodies or merchandise - so you don't have to sort it out when you get to the hotel.
Also, is there...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Hotel only booking
Automated phone numbers pass you number to number, with options not suiting booking requirements
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
very easy process
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Booking service
All fine.
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Easy booking
Found all info on line but as a worrier called the helpline to double check and book. The person I spoke to was polite, friendly and efficiently helped me complete my booking.
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Trusted Customer
Diverifikasi oleh Feefo
west sussex
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
could not answer questions
two adults two big teenagers trying too make sure pull out beds not bunk beds really hard work to get sorted? hopefully its done,wanted to be up 1floor so can leave windows open and no kids banging...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thanks for taking the time to inform us of your experience while booking. I am very happy to say that from checking all your details. The booking is correct and should all be ok for your arrival.
I am sorry to hear that you had experienced issues on your last visit to Alton Towers, I do hope that despite this you have a fantastic trip to the Alton Towers Resort this time round. Im sure you and your family will have a wonderful time!
Warm Regards,
Ben
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Booking
Website is really difficult to navigate and find details of information you need about short breaks and hotel facilities and water park facilities.
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
Thank you for your feedback, We have recently undergone some changes to our website to make it more user friendly so feedback on this is very helpful, I have passed your comments to the web team for them to make changes where necessary.
Many thanks
Kind Regards
Rachel
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Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Enjoyed the water park but hotel in need of tlc
Booked on line hard to navigate site
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Brilliant hotel
Really easy to book and our stay was amazing. The staff couldn't do enough for you.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
