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Trusted Customer
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London
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Expensive phone costs and Internet booking form not working
Internet book didn't work at all. Had to fill it out twice before I decided to call.
Requested a call back over the chat but got told they were busy and not sure if I would get a call back today so...
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Trusted Customer
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Grantham
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Fantastic Customer Service, best I've had in years, - Excellent.
I needed to ask a few questions about the booking I was about to make so called. I got through to a 'person' immediately, and he was excellent. I said I wouldn't keep him too long as I thought he...
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Pelanggan Tepercaya
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10 years ago
Very simple to use
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Pelanggan Tepercaya
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10 years ago
Good on smart phone when on website
Easy to use on my smartphone which is a Samsung s5. i would like to see a area on it for room request, say a room with a flat screen tv or not driving want us to hold you're bags until you leave....
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Fine
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 years ago
Can't wait to visit again!
Quick and simple to book. Reasonable pricing and good deals
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Pelanggan Tepercaya
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10 years ago
Difficult to navigate around. Not user friendly.
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Booking service is good and straight forward, prices seem to fluctuate quite a lot and you now get charged for paying by credit card, in the past you didn't when booking but the news system seem to...
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TC
Trusted Customer
Diverifikasi oleh Feefo
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Easy enough to resolve on-line booking issue - call centre staff very helpful
Unfortunately I couldn't continue with my on-line booking (the website said there was a problem and to ring the call centre. It would have been helpful to have this number included in error...
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Trusted Customer
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Whitehaven
10 years ago
Apa yang dikatakan Trusted Customer tentang Alton Towers Holidays:
Outstanding customer service
The staff were extremely helpful and really pleasant
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
