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Ades Foods Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 503 ulasan

Adebimpe

North wales

1 year ago

Apa yang dikatakan Adebimpe tentang Ades Foods:

Great value for money

Prompt customer service, items well packaged

Jesuloba

Ades Foods

1 year ago

We value our customers and make sure you all get the best.

Pelanggan Tepercaya

1 year ago

Naomi Abodunrin

London

1 year ago

Apa yang dikatakan Naomi Abodunrin tentang Ades Foods:

Ades is the worse company ever. DO NOT ORDER from here. Customer service is below zero, one lady was extremely rude full of attitude. My refund has taken over one week to be processed due to accounts...

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Customer Service Team

Ades Foods

1 year ago

Dear Valued Customer, Thank you for bringing this to our attention, and we sincerely apologize for the negative experience you had with our customer service. This is certainly not the level of service we aim to provide, and we will address the issue internally to ensure this doesn’t happen again. Regarding your refund, we would like to clarify that refunds typically take between 3-5 working days to reflect in your account. Based on our records, your refund was processed on time and within this timeframe, which was expected to elapse after October 8th, 2024. Since your order was delivered on October 2nd, 2024, the refund process was completed before the end of that period. We appreciate your patience and understanding and are here to assist with any further questions or concerns you may have. Kind regards, Ades Online Team AB

Pelanggan Tepercaya

1 year ago

Excellent

Great.

Jesuloba

Ades Foods

1 year ago

Thank you for the positive review

Cecilia Kolagbodi

Oxford

1 year ago

Apa yang dikatakan Cecilia Kolagbodi tentang Ades Foods:

Am happy with the food stuff I ordered, came fresh and met my expectations.

Service was excellent, I will be placing my order monthly, your service stole my heart . God bless you, I will never miss out on my Nigerian dishes again 😀😀😀😀😀

Jesuloba

Ades Foods

1 year ago

We are glad you loved our service and products and even more glad you will be coming back every time to shop with us. We assure you the best every time. Thank you.

QueenB

Glasgow

1 year ago

Apa yang dikatakan QueenB tentang Ades Foods:

Excellent service

It's well packaged and delivered on time

Jesuloba

Ades Foods

1 year ago

We ensure our customers get the best at all times.

Ronnie Oluwadare

1 year ago

Jesuloba

Ades Foods

1 year ago

Thank you.

Helen Nwokoye

Gloucester

1 year ago

Jesuloba

Ades Foods

1 year ago

Thank you for the positive feedback. We hope to see you again.

Pelanggan Tepercaya

1 year ago

Spoiled fruit and meat quality and cuts NOT up to specs

Awful customer service to launch a complaint. Half of the food is SPOILED. No funds returned.

Customer Service Team

Ades Foods

1 year ago

Thank you for your patience regarding this complaint. Our dedicated team has conducted a thorough review of your order and the items you received. At Ades Foods, we are committed to ensuring the utmost customer satisfaction, and we sincerely apologize that this was not the case with your recent order. We regret any inconvenience you may have experienced. It is important to note that items such as mangoes and watermelons are unique in that their internal quality cannot be assessed until they are cut open. Based on the photo of your order prior to dispatch, which we have attached, the fruits appeared to be in good condition at the time they left our facility. Regarding the lamb leg, it was delivered as ordered. Could you kindly provide further details about the specific issues you encountered with this item? We have resolved to give you a £6.49 shopping voucher for the mango and watermelon. This voucher will be sent to you via email and can be applied to your next purchase with Ades Online. Thank you for your understanding and continued loyalty. Best regards, Ades Online Team

Sarah

London

1 year ago

Apa yang dikatakan Sarah tentang Ades Foods:

I ordered with Ades during covid times and I'm glad to see things have improved. I was particularly impressed with the packaging and the ease of order and delivery. The only issue was the fish had...

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Jesuloba

Ades Foods

1 year ago

We are glad you loved our products. Thank you.

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