When I contacted DD to let him know the goods had not arrived, The response was immediate and replacement goods were dispatched promptly without fuss.
Top service from DD and only let down by mail...
left e-mail on 09/08/2013 to ask if the product should have arrived in a frozen state because mine did not I wanted to know if it was alright to freeze it
Devotedly Discus Ltd
Devotedly Discus Ltd
12 years ago
Mr Bright - Always best to call 01323 483689 if inquiry is urgent - generally if frozen fish food defrosts it is fine to refreeze and use so long as it smells OK - not putrid.
Shipping small amounts of anything frozen when the ambient temperature is 30+ during the day and 18 + at night is always going to be a compromise.
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.
