Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

ExoticDirect Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/exotic-direct | Feefo

Menampilkan seluruh 1,820 ulasan

Miss Jasmine Sullivan

8 days ago

Apa yang dikatakan Miss Jasmine Sullivan tentang ExoticDirect:

It’s perfect that they automatically renews so you don’t have to worry

Tanggal pembelian: 19/04/2024

Jodie

ExoticDirect

6 days ago

Hi Jasmine,

Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.

Kind regards
The Exotic Direct Team

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Mrs Janet Robbins

Cheltenham

12 days ago

Apa yang dikatakan Mrs Janet Robbins tentang ExoticDirect:

Excellent service

I have used Exotics insurance for my ferrets for the past 7 or 8 years. I have a never had a claim refused. The maximum level for ferrets is quite low at £2000 especially as the majority of mine have...

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Tanggal pembelian: 17/04/2024

Jodie

ExoticDirect

6 days ago

Hi Janet,

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

Kind Regards,
Exotic Direct Team

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Pelanggan Tepercaya

12 days ago

Fabulous

Easy to talk to Jodie all about insurance for my African grey Whoopi

Tanggal pembelian: 15/04/2024

Jodie

ExoticDirect

6 days ago

Hi,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
Exotic Direct Team

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Pelanggan Tepercaya

15 days ago

Great!

Really well informed and gave great advice as I’m a first time reptile owner

Tanggal pembelian: 15/04/2024

Sam

ExoticDirect

15 days ago

Hi,

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful!

Kin regards,
The Exotic Direct Team

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Miss Kelly Curtis

Swindon

19 days ago

Apa yang dikatakan Miss Kelly Curtis tentang ExoticDirect:

Great insurance company

Always 5 star service. Never had an issue with a claim. Have used these for nearly 4 years now.

Tanggal pembelian: 11/04/2024

Sam

ExoticDirect

19 days ago

Hi Kelly,

Thank you so much for the great feedback on your claims experience! We really appreciate your time leaving this review. (:

Kind regards
The Exotic Direct Team

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Miss Kaye Williams

Wednesbury

26 days ago

Apa yang dikatakan Miss Kaye Williams tentang ExoticDirect:

We can concentrate on loving Charlie knowing he is covered so well

Easy to sort out excellent deal. Charlie is very important to us so it’s nice he is in safe hands with this policy. We can concentrate on loving him whilst we know he’s covered so well

Tanggal pembelian: 03/04/2024

Catherine

ExoticDirect

26 days ago

Hi Kaye,

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!

Kind Regards
The Exotic Direct Team

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Mr Andy Rann

Porton

1 month ago

Apa yang dikatakan Mr Andy Rann tentang ExoticDirect:

Hassle Free Renewal.

Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.

Tanggal pembelian: 23/03/2024

Jodie

ExoticDirect

1 month ago

Hi Andy,

Thanks for the great feedback on our service levels, we aim to please.

Kind Regards
The Exotic Direct Team

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Mrs Kim Collinson

Guernsey

1 month ago

Apa yang dikatakan Mrs Kim Collinson tentang ExoticDirect:

Dealt with issue quickly and efficiently, very easy no fuss

Tanggal pembelian: 20/03/2024

Jodie

ExoticDirect

1 month ago

Hi Kim,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
The Exotic Direct Team

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Pelanggan Tepercaya

1 month ago

Efficiently and sensitively dealt with the claim for fees spent when my hamster died

Tanggal pembelian: 22/03/2024

Catherine

ExoticDirect

1 month ago

Hi

Thanks for the great feedback on our claims service.

We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.

Kind Regards
The Exotic Direct Team

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Mrs Susan Dunford

Blackpool

1 month ago

Apa yang dikatakan Mrs Susan Dunford tentang ExoticDirect:

Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company

Tanggal pembelian: 12/03/2024

Catherine

ExoticDirect

1 month ago

Hi Susan,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards
The Exotic Direct Team

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Belum menerima undangan ulasan?

Tentang ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

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