Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Gem Collector UK Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/gem-collector-uk | Feefo

Menampilkan seluruh 2,903 ulasan

Pelanggan Tepercaya

5 years ago

Damage item sent

Gem Collector UK

5 years ago

Good afternoon, Thank you for your feedback regarding item GUGC38. We can see that you have already spoken to a member of our team regarding this particular item. We're sorry to hear that this item arrived damaged and we do apologize for any inconvenience this may have caused you. If you are unhappy with the item, we would recommend returning the item back to us for either a refund, replacement or a credit under our six month warranty. If the item is found to be faulty, we would be more than happy to refund any return postage costs. If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at help@gemporia.com. Thanks, Clare W - Help Team www.gemporia.com

Ulasan produk

Tanggal pembelian: 12/06/2018

Pelanggan Tepercaya

5 years ago

Always very good

Ulasan produk

Tanggal pembelian: 12/06/2018

Pelanggan Tepercaya

5 years ago

Very good service

Pelanggan Tepercaya

5 years ago

Good Service as always

Ulasan produk

This gemstone was damaged on the base and was cracked partially through the base. It was as if it had been stood upon at some time after the show as I am sure Alex would have seen the problem on the s

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Pelanggan Tepercaya

5 years ago

Gemstone was damaged and had a large crack inthe base

Gem Collector UK

5 years ago

Good Evening, Thank you for your feedback. It was good to speak with yourself and get a better understanding of your concerns with your recent purchases. It is most regrettable we have been unable to meet your expectations. Hopefully future purchases will be more up to your expectation. Please accept our sincerest apologies for any disappointment caused. Please get in touch with our Help Team if you require any further assistance.

Tanggal pembelian: 04/06/2018

Pelanggan Tepercaya

5 years ago

good customer service

Ulasan produk

Tanggal pembelian: 11/06/2018

Pelanggan Tepercaya

5 years ago

Excellent caring company. Love Gem Collector, learning a lot about gem stones.

Ulasan produk

Tanggal pembelian: 11/06/2018

Pelanggan Tepercaya

5 years ago

good customer service

Ulasan produk

Tanggal pembelian: 06/06/2018

Pelanggan Tepercaya

5 years ago

Excellent customer service as usual .

Ulasan produk

Tanggal pembelian: 05/06/2018

Pelanggan Tepercaya

5 years ago

Knowledgeable and entertaining presenters, on the whole, and excellent service from behind the scenes.

Ulasan produk

Tanggal pembelian: 04/06/2018

Pelanggan Tepercaya

5 years ago

Good service

Ulasan produk

One stone chipped, will be returning. This has happened too many times now

Gem Collector UK

5 years ago

Good Evening, Thank you for your feedback. We apologies the item is not up to expectation. We will look into the matter further ourselves, as to why the item was sent out with a visible defect. I'm glad to hear your going to be taking advantage of our 30 day money back guarantee. Please get in touch with our Help Team if you require any further assistance.

Tanggal pembelian: 04/06/2018

Pelanggan Tepercaya

5 years ago

Great customer service team. Entertaining and informative presenters.

Ulasan produk

Tanggal pembelian: 23/05/2018

Belum menerima undangan ulasan?

Tentang Gem Collector UK

We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.

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01527406170

2D Eagle road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Gem Collector UK Ulasan

5.80ct Star Sapphire (H)Damage item sent not even checked before postingUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

20.20ct Coober Pedy Opal (N)Amazing pinfire all over the potch.Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

2.20ct Ethiopian Emerald (O)This gemstone was damaged on the base and was cracked partially through the base. It was as if it had been stood upon at some time after the show as I...Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

3.75ct Pedra Azul Aquamarine (H)really good gem nice colour and very good quallityUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Serenite Rough (N)very nice piece of rough good quallityUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

4.80ct Mozambique Ruby (F)This is such a beautifully carved piece of Ruby, most unusual.Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

4.45ct Champagne Danburite (IR)really nice gem good colour and qualityUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

4.80ct Minas Gerais Kunzite (H)A beautiful gemstone .Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

0.75ct Peach Sapphire (N)Very pretty stone with good saturation and tone.Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

0.90ct Chrome Diopside (N)One stone chipped, will be returning. This has happened too many times nowUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

0.25ct Tsavorite Garnet (N)Ulasan lainnya tentang produk ini (2)Lihat Situs Web Produk

.30ct Tsavorite Garnet (N)Good colour but too many inclusions. Will be returningUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

1.80ct Espirito Santo Aquamarine (H)Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

0.35ct Tsavorite Garnet (N)Ulasan lainnya tentang produk ini (2)Lihat Situs Web Produk

Leather Key Fob with Sapphire ATGW 2ctsOne stone set slightly off but will keep. High volume items need more care and attentionUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

0.35ct Purple Sapphire (N)True purple colour, nothing pink about this stone!Ulasan lainnya tentang produk ini (2)Lihat Situs Web Produk

1.50ct Ethiopian Opal (N)Nice colour play but preferred the bigger stone in my order, so returned for refund. Gem Collector/Gemporia's no quibble returns policy is excellent....Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

3.05ct Ethiopian Opal (N)Good sized stone with excellent colour play. Very pleased with my purchase. The recent opals have been amazing, covering all price points....Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?