Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Cumberland Ulasan

https://www.cumberland.co.uk

Dinilai

Luar biasa

Kinder Banking - It's In Our Nature

Layanan

4.9

/5

Produk

4.6

/5

5

4

3

2

1

1,990

179

20

10

11

2,210

peringkat selama setahun terakhir

Menampilkan seluruh 9,432 ulasan

Pelanggan Tepercaya

6 hours ago

Friendly staff (Rachel) who listen.

0

Pelanggan Tepercaya

7 hours ago

Excellent and clear process from start to finish, allowing for a quick turnaround in receiving a mortgage offer.

0

Pelanggan Tepercaya

9 hours ago

Very helpful and personable. Made me feel comfortable, confident and well looked after.

0

Pelanggan Tepercaya

13 hours ago

Excellent! Very helpful and knowledgeable.

0

Pelanggan Tepercaya

13 hours ago

The Cumberland ISA application is a little convoluted as you have to have a telephone appointment then wait for your book to come through the post and take it in to the branch for signature. Having sa

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0

MH

Mrs Hurst

14 hours ago

Apa yang dikatakan Mrs Hurst tentang The Cumberland:

Very helpful friendly staff, informative and understanding.

0

MS

Mrs Sullivan

1 day ago

Apa yang dikatakan Mrs Sullivan tentang The Cumberland:

Very professional and helpful

0

MP

Mr Purcell

1 day ago

Apa yang dikatakan Mr Purcell tentang The Cumberland:

VERY HELPFUL

LindsayM

The Cumberland

10 hours ago

Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.

0

MC

Miss Channon

1 day ago

Apa yang dikatakan Miss Channon tentang The Cumberland:

They were extremely helpful and very efficient

0

MH

Mrs Herbert

Edinburgh

1 day ago

Apa yang dikatakan Mrs Herbert tentang The Cumberland:

Vicki was customer focused, friendly and helped me through the process really well. It was really nice to speak to someone who took the time to walk me through the steps and open my bank account, whic

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0

Belum menerima undangan ulasan?

Tentang The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

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(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

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