Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Wightlink vélemények | https://www.feefo.com/reviews/wightlink ügyfélszolgálati vélemények | Feefo

7,190 /7,189 vélemény megjelenítése

Megbízható vevő

1 year ago

Vásárlás dátuma: 03/02/2024

Good crossing.

No problems with booking or travelling. Staff efficient and courteous.

Charlotte

Wightlink

1 year ago

Good afternoon and thank you for your feedback. We're very pleased to hear that you travelled with Wightlink with no problems and that you found the staff to be friendly. We hope to see you onboard again soon!

Vélemények a termékekről

Elizabeth

1 year ago

Vásárlás dátuma: 31/01/2024

Mit mondott Elizabeth Wightlink kereskedőről:

Customer focussed

Clean vessel and terminal, staff all look smart and are approachable and helpful

Charlotte

Wightlink

1 year ago

Hello Elizabeth, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our ferries clean and teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Graham

1 year ago

Vásárlás dátuma: 31/01/2024

Mit mondott Graham Wightlink kereskedőről:

.Travel good. Coffee not so good!

The ferry journey was on time and efficient. I just wish you could sell coffee that was better quality.

Charlotte

Wightlink

1 year ago

Hello Graham and thank you for your feedback. I am sorry that you didn't enjoy the coffee that was served when travelling with us. Just so you are aware, we do offer a wide variety of hot and cold drinks in both our Wight Taste outlet and Costa coffee onboard Victoria of Wight. I do hope if you choose to travel with us again that you can find something on the menu to enjoy.

Vélemények a termékekről

Megbízható vevő

1 year ago

Vásárlás dátuma: 30/01/2024

Stress free!

After a stressful experience on trains due to strikes and overti me ban, it was a relief, just to get on the fast cat and chill

Charlotte

Wightlink

1 year ago

Hello, thank you for your review. We're pleased to hear that after a stressful day, your travel with Wightlink was stress free and positive! We hope to welcome you onboard again soon.

Vélemények a termékekről

Carole

1 year ago

Vásárlás dátuma: 28/01/2024

Mit mondott Carole Wightlink kereskedőről:

Certainly ‘ care free crossing’

Easy to book on website, really good value as we had a discount voucher code. Arrived at the terminal and were greeted immediately. Short wait then directed onto the ferry. Staff were amazing as we...

Összes olvasása

Charlotte

Wightlink

1 year ago

Dear Carole, Thank you so much for your review. We're very pleased to see that your experience with Wightlink from making your booking to the ease of travelling was so positive. Our staff will always try their best to help where they can and I am glad they were so helpful in making things a little easier for you whilst travelling with your dog. We do appreciate you taking the time to share this and hope to welcome you onboard again soon!

David

1 year ago

Vásárlás dátuma: 31/01/2024

Mit mondott David Wightlink kereskedőről:

Good but very expensive for the short journey

The service is fine and the staff are great but the cost is far too high, especially if you have to make several visits to the Island for business purposes. It may possibly be the most expensive...

Összes olvasása

Charlotte

Wightlink

1 year ago

Hello David, thank you for sharing your feedback with us. We're glad to hear that you find the service good however, can only apologise that you find the cost too high. We always advise to book in advance as we do operate a live booking system. Prices will be affected closer to the travel date and time. Unfortunately, we do not offer discounts based on the number of journeys you have taken however, we do offer different discounts and offers throughout the year and would advise to keep an eye on our 'offers' page on our website for ideas. Thanks again and I do hope the above helps!

Vélemények a termékekről

Jacqui

Wootton bridge

1 year ago

Vásárlás dátuma: 02/02/2024

Mit mondott Jacqui Wightlink kereskedőről:

Yarmouth sailing

Managed an earlier ferry. Due to being fog bound it was delayed. Staff kept me updated regularly and ship sailed at the original booking time. No inconvenience to me at all. Well done

Charlotte

Wightlink

1 year ago

Hello Jacqui and thank you for your review. Our teams do work hard to continue to run a normal service especially in bad weather. We're pleased to hear that the fog did not affect your sailing and you was able to travel with Wightlink at your scheduled time. Thanks again and hope to see you onboard again soon.

Vélemények a termékekről

Megbízható vevő

1 year ago

Vásárlás dátuma: 21/01/2024

More relaxed crossing . nice to arrive in a different part of the Island

Ran to time and friendly welcome.

Charlotte

Wightlink

1 year ago

Hello, Thank you for sharing the experience you had with us when travelling on our Lymington to Yarmouth route. I am glad you enjoyed the relaxing crossing. We hope to see you onboard here at Wightlink again soon.

Vélemények a termékekről

Megbízható vevő

1 year ago

Vásárlás dátuma: 27/01/2024

Great ship but poor refreshments.

Victoria of Wight is a great ship; lots of space and choices of seating. No hot meals are available and Costa Coffee wasn't even open. There is considerable noise from the children's play area.

Charlotte

Wightlink

1 year ago

Hello and thank you for taking the time to share your review. I am glad that you found Victoria of Wight to be a great ship when travelling with us however, I am sorry that you found the refreshments available to be limited. We do appreciate you taking the time to share this feedback with us as we look for ways to improve our service.

Vélemények a termékekről

Heather

London

1 year ago

Vásárlás dátuma: 26/01/2024

Mit mondott Heather Wightlink kereskedőről:

Another great trip over to Island

Great service, great staff. Always impressed by the real care to meet individual customer needs. Easy to book and easy to use.

Charlotte

Wightlink

1 year ago

Dear Heather, Thank you very much for taking the time to share your review, it is appreciated. It is great to hear that your experience whilst travelling with us from start to finish was so positive and we hope you continued to enjoy your stay to the island. Thank you again and we look forward to welcoming you onboard with us here at Wightlink again soon!

Vélemények a termékekről

Nem kaptál meghívót, hogy véleményt írj?

Róla: Wightlink

Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.

Összes olvasása

03339997333

Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom

Összes média megtekintése – (482)

Feefo Trusted Service Awards

Független díjainkkal a legjobb márkákat ismerjük el az ügyfélszolgálat terén. Az ügyfeleik által adott értékelések határozzák meg a győzteseket.

Mit jelent a Trusted Service Awards

Miért bízz a Feefo véleményekben?

Ismerd meg jobban a Feefo platformot

Wightlink vélemények

Lymington - Yarmouth routeTöbb vélemény erről a termékről (1,560)A termék webhelyének megtekintéseEasy to use a short crossing.

Portsmouth - Fishbourne routeTöbb vélemény erről a termékről (2,751)A termék webhelyének megtekintése

Portsmouth Harbour - Ryde Pier Head routeTöbb vélemény erről a termékről (613)A termék webhelyének megtekintéseConvenient, efficient service which takes me where I want to go@

Portsmouth - Fishbourne routeTöbb vélemény erről a termékről (2,751)A termék webhelyének megtekintéseIt should be cheaper for regular customers

Lymington - Yarmouth routeTöbb vélemény erről a termékről (1,560)A termék webhelyének megtekintéseExcellent service. All running on time. Polite staff.

Lymington - Yarmouth routeTöbb vélemény erről a termékről (1,560)A termék webhelyének megtekintéseAs above. Further to travel by road but nice to arrive without having to negotiate Portsmouths multiple roundabouts!

Portsmouth - Fishbourne routeTöbb vélemény erről a termékről (2,751)A termék webhelyének megtekintéseMultilink tickets are easy to use.

Portsmouth - Fishbourne routeTöbb vélemény erről a termékről (2,751)A termék webhelyének megtekintéseGreat service, great staff. Always impressed by the real care to meet individual customer needs. Easy to book and easy to use.

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?