WHISTLES vélemények

Hello there, Thank you for taking the time to leave Whistles a review. I am really sorry to hear about your experience and sincerely apologise for the delays and lack of communication you've faced. This is not the level of service we aim to provide. I understand how frustrating this must be, especially with your order being delayed and customs issues involved. Please reach out to us directly with your order number, if you have not had this resolved, so we can look into this as a priority and work to resolve it as quickly as possible. Thank you for your patience, and again, we’re truly sorry for the inconvenience caused. -Whistles Customer Care.

Hello there, Thank you for taking the time to share your feedback, and I am truly sorry for the inconvenience and frustration caused by your recent experience. I completely understand how disappointing it must have been, especially after paying for express delivery and then facing delays, a cancelled order, and the difficulty in resolving the discount for your re-order. This isn’t the standard of service we aim to provide, and we appreciate you highlighting where things went wrong. Your comments have been shared with our team so we can review and improve our processes, especially around communication and customer support. I am glad your order eventually arrived, but we sincerely apologise again for the delays. If there’s anything more we can do to make this right, please don’t hesitate to get in touch with us directly. -Whistles Customer Care.