Initially when I spoke with the gentleman he was polite and helpful when I was only thinking about Wonders of China. When I had decided after receiving a letter from Saga and speaking to my friend...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are only able to include complimentary chauffer driven transfers to those who upgrade to business class with Air China if they live within 75 miles of London Heathrow, and it is necessary for us to charge a supplement for any who live further. Having said this, we are sorry to hear of any disappointment with the service you received from a member of our team and please be assured all feedback we receive from our customers is always onto our management team for future improvements.
Kind regards,
Lorraine, Wendy Wu Tours
Vásárlás dátuma: 14/02/2015
0
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Megbízható vevő
11 years ago
My experience to date with Wendy Tours I was treated with politeness and efficiency.
Vásárlás dátuma: 14/02/2015
0
Megosztás
Megbízható vevő
11 years ago
Travel consultant was very helpful and patient. Excellent service.
Having only contacted one member of the Wendy Wu team I am pleased with the level of service provided.
I hope that this standard is continued when we travel to China.
Well organised by Go India.
When we arrived back in Delhi there was no information to our flight home the following day. We had to contact them.
Liz was extremely efficent. Our only problem was the...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry to hear your flight to Goa was affected by a delay and that it was necessary for you to contact our agents in India for information about your flight home. We will pass your comments onto them. Thank you for your kind words about Liz and we hope you've returned with many happy and lasting memories of this unforgettable destination.
Kindest regards,
Lorraine, Wendy Wu Tours
Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had a couple of queries when we received the confirmation invoice, including a room preference which had been...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are dissapointed to hear you have had an issue whilst booking. we do pride ourselves on our customer service so I have given you a call and Left a message with my direct dial.
Kindest regards,
Junior, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.