Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a...
Olvasson erről többet
Amanda Bruno
Wendy Wu Tours
15 days ago
Dear Hayley,
Thank you so much for your wonderful review. We are delighted to hear about your positive experience with Zoe. She takes great pride in providing knowledgeable, patient and personalised service, and your kind words will mean a great deal to her.
We truly appreciate your support and look forward to assisting you with your next Wendy Wu tour.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Vásárlás dátuma: 05/05/2026
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
19 days ago
Mit mondott Trusted Customer Wendy Wu Tours kereskedőről:
It was a pleasure to deal with Kylie Agnew. So knowledgeable, professional and helpful.
Amanda Bruno
Wendy Wu Tours
18 days ago
Dear Customer,
Thank you very much for your lovely feedback. We’re delighted to hear that Kylie provided such knowledgeable, professional and helpful service—she will be very happy to receive your kind comments.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dear Customer,
Thank you very much for your kind feedback. We’re delighted to hear you found the website easy to use and received great service from our Reservations team. Looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Vásárlás dátuma: 29/04/2026
0
Megosztás
Megbízható vevő
Feefo által hitelesített
23 days ago
Amanda Bruno
Wendy Wu Tours
19 days ago
Dear Customer,
Thank you for your 4-star rating. We are glad to learn that you enjoyed our tour. We would love to get your feedback in more detail and appreciate if you contact us on customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Happy with the service I received during my initial booking. It has been very informative. Communication has been excellent.. The only issue I experienced was with My Portal App, I don’t receive any...
Olvasson erről többet
Amanda Bruno
Wendy Wu Tours
19 days ago
Dear Customer,
Thank you very much for your kind feedback. We are delighted to hear you were happy with the service, clear communication and the information provided during your booking process.
We also appreciate you highlighting your experience with the My Portal App and will ensure this is shared with the relevant team for review.
Thank you for choosing Wendy Wu Tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Vásárlás dátuma: 18/04/2026
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
28 days ago
Mit mondott Trusted Customer Wendy Wu Tours kereskedőről:
Friendly, efficient and very helpful making booking so easy.
Amanda Bruno
Wendy Wu Tours
19 days ago
Dear Customer,
Thank you very much for your lovely feedback. We are delighted to hear that your booking experience was made so easy. Our team will be very pleased to hear your kind words.
Thank you for choosing Wendy Wu Tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Representative was well informed. Could answer all questions to put me at ease and sent follow up email very quickly
Amanda Bruno
Wendy Wu Tours
19 days ago
Dear Customer,
Thank you very much for your kind feedback. We are delighted to hear that our representative was able to provide clear, helpful information and respond to your questions promptly, helping to put your mind at ease.
We truly appreciate you taking the time to share your experience, and thank you for choosing Wendy Wu Tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Vásárlás dátuma: 17/04/2026
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 month ago
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.
Amanda Bruno
Wendy Wu Tours
19 days ago
Dear Customer,
Thank you so much for your lovely feedback. We are delighted to hear that Zoe and our Reservations Team were able to assist you with patience, helpful advice and information while planning your upcoming trip.
I will be sure to pass your kind words on to Zoe and the wider team, who will be so pleased to hear your feedback.
Thank you again for choosing Wendy Wu Tours and we hope you have a wonderful journey ahead.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.