Merchant Logo

Viator vélemények

Értékelve
Kitűnő

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Szolgáltatás
4.6
/5

5

4

3

2

1

5,036

677

116

85

369

6,283

értékelés az elmúlt évben

Mind a(z) 40,244 vélemény megjelenítése
Megbízható vevő
1 hour ago
Vásárlás dátuma: 23/06/2025
Alaska trip planning excellent
My brother recommended Viator to plan Our trip to Alaska
Megbízható vevő
1 hour ago
Vásárlás dátuma: 16/06/2025
Easy to use
Megbízható vevő
2 hours ago
Vásárlás dátuma: 23/06/2025
Viator made booking tours easy!
Using Viator to book several tours for my upcoming trip was super easy! The platform is user-friendly, the selection of tours is impressive, and the booking process was quick and hassle-free.
Megbízható vevő
2 hours ago
Vásárlás dátuma: 19/06/2025
Worst experience ever!
Absolutely the worst customer service experience ever. They cancelled our tour last minute because they couldn't find a guide. They should have never booked tour! We waited all day going back and...

Összes olvasása
Merchant Logo
Viator Customer Relations
Viator
2 hours ago
Hi, We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, David
BF
Bradley Follack
Williams Lake, British Coulumbi, Canada
4 hours ago
Vásárlás dátuma: 23/06/2025
Mit mondott Bradley Follack Viator kereskedőről:
Good instructions on how to redeem ticket voucher at the point of interest.
Megbízható vevő
4 hours ago
Vásárlás dátuma: 23/06/2025
EH
Ernst Herma
4 hours ago
Vásárlás dátuma: 21/06/2025
Merchant Logo
Viator Customer Relations
Viator
4 hours ago
Hi, We’re really sorry to hear that you feel this way. We want to assure you that we take all feedback seriously and aim to be as transparent as possible in our replies. We’d love the chance to address any specific concerns you have. Could you send us a direct message with more details so we can assist you further and clarify any misunderstandings? Thank you for reaching out. We’re here to help. Best regards, Graciela
Megbízható vevő
4 hours ago
Vásárlás dátuma: 23/06/2025
Manola and his team were great. Really friendly and informative and made sure we all had a great experience.
Megbízható vevő
4 hours ago
Vásárlás dátuma: 30/05/2025
Responsive
Responsive to communication with accurate information.
Megbízható vevő
5 hours ago
Vásárlás dátuma: 23/06/2025
Viator is the best!
Easy booking tours! Easy cancellation if schedule changes. We loved the flexibility and the freedom to make changes as we we traveled during the trip.
Róla: Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
Összes olvasása
400 First Avenue, Needham, Massachusetts, 02494, United States
Award

Feefo Trusted Service Awards

Független díjainkkal a legjobb márkákat ismerjük el az ügyfélszolgálat terén. Az ügyfeleik által adott értékelések határozzák meg a győzteseket.

Miért bízz a Feefo véleményekben?

Róla: Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.