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Utility Point vélemények

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

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értékelés az elmúlt évben

A(z) Utility Point már nem aktív Feefo ügyfél
Mind a(z) 302 vélemény megjelenítése
Megbízható vevő
4 years ago
Vásárlás dátuma: 20/07/2020
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
Megbízható vevő
4 years ago
Vásárlás dátuma: 20/07/2020
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
JE
Jean
4 years ago
Vásárlás dátuma: 20/07/2020
Mit mondott Jean Utility Point kereskedőről:
All ways helpful
Yes we would recommend
TO
Tom
Pershore
4 years ago
Vásárlás dátuma: 11/08/2020
Mit mondott Tom Utility Point kereskedőről:
Tophole! I have no citicism at all of their service.
PE
Peter
4 years ago
Vásárlás dátuma: 20/07/2020
Mit mondott Peter Utility Point kereskedőről:
No major problems
CE
Ceri
Bridgend
4 years ago
Vásárlás dátuma: 11/08/2020
Mit mondott Ceri Utility Point kereskedőről:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
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India
Utility Point
4 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
4 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
Merchant Logo
India
Utility Point
4 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
Megbízható vevő
4 years ago
Vásárlás dátuma: 11/08/2020
good deal
the change over from e on was smooth and faultless
AN
Anthony
4 years ago
Vásárlás dátuma: 11/08/2020
Mit mondott Anthony Utility Point kereskedőről:
Would have been 5 star but a telephone to UP did not answer my concern
ER
Eric
4 years ago
Vásárlás dátuma: 11/08/2020
Mit mondott Eric Utility Point kereskedőről:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Megbízható vevő
4 years ago
Vásárlás dátuma: 20/07/2020
up to now brilliant
Róla: Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Összes olvasása
Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom
Miért bízz a Feefo véleményekben?

Róla: Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.