Universal Fans vélemények

Hi there Thanks for taking the time to share your experience with us, your feedback is valuable to improve our customer service. We do have the process for change-of-mind returns shown on our website https://universalfans.com.au/return-policy/. In your case, although the return request was made outside the timeframe, we accepted the return. We have a restocking fee to cover the various costs associated with the returns of products, which in this case amounted to $6.60. We are just waiting to hear back from you so we can process your refund. Regards The Team at Universal Fans