Very pleasant stay in this beautiful apartment with a great view. Very friendly staff available 24/7. Hope to stay in Vernon House again in the future.
Richard
UnderTheDoormat
2 years ago
Dear Carola,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a very pleasant stay in our beautiful apartment and enjoyed the great view. It's wonderful to know that our staff's friendliness and availability contributed to your overall satisfaction. Providing excellent service around the clock is a priority for us, and we're glad we could meet your expectations. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 01/12/2023
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Ótimo contacto com cliente
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for your positive feedback! We're delighted to hear that you found our accommodation good, and appreciated the great location. Creating a positive experience for our guests is our top priority, and we're pleased to know that we met your expectations in terms of accommodation and location. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 27/11/2023
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
The living spaces of this house are as lovely as the pictures show.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 27/11/2023
0
Megosztás
SE
Silvia Esposito
Feefo által hitelesített
2 years ago
Mit mondott Silvia Esposito UnderTheDoormat kereskedőről:
Dear Silvia,
Thank you for the wonderful review regarding your recent stay in our home. Ensuring a positive and hassle-free experience is our goal, and we're pleased to know that our services aligned with your expectations. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Great location, stylish apartment, clean, helpful staff always available on reception. Kitchen facilities were just what we needed.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 27/11/2023
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Very nice and clean as well.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 27/11/2023
0
Megosztás
GG
Gianluca Granini
Feefo által hitelesített
2 years ago
Mit mondott Gianluca Granini UnderTheDoormat kereskedőről:
It was an amazing experience at Vernon house very warm room with everything you need and so clean
All the people that assist you are kind and helpful
I recommend at 100%
Richard
UnderTheDoormat
2 years ago
Dear Gianluca,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Providing a comfortable and welcoming environment is our top priority, and it's wonderful to know we succeeded in making your stay enjoyable.
Your kind words about our staff's kindness and helpfulness mean a lot to us. We believe in providing excellent service, and it's rewarding to hear that our team's efforts have made a positive impact on your experience. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 27/11/2023
0
Megosztás
BM
Bashir Muhammad
Feefo által hitelesített
2 years ago
Mit mondott Bashir Muhammad UnderTheDoormat kereskedőről:
Excellent accommodation in London! Great location, great staff who are very helpful ands trust me its value for money. Bravo!
Richard
UnderTheDoormat
2 years ago
Dear Bashir,
We appreciate your feedback and thank you so much for taking the time to write such a great review. It's especially rewarding to know that you found our staff to be helpful – we take pride in providing excellent service and making our guests feel welcome.
Your kind words about the value for money are truly appreciated. We strive to offer our guests a memorable and worthwhile experience, and we're delighted to hear that we succeeded during your stay.
We look forward to the possibility of hosting you again in the future.
Best Wishes, Sonali on behalf of UnderTheDoormat.
You send too many texts. Your cleaning staff are bad as our room hadn't been cleaned at all from the previous guest. You're phone staff are rude and insensitive
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we appreciate your honesty as it helps us identify areas for improvement. We're truly sorry that the cleanliness of your initial room did not meet our usual standards. This is not reflective of the level of service we aim to provide, and we have shared your comments with our cleaning staff to ensure a more thorough and diligent approach moving forward. Rest assured that you got the same category of the room that you booked. Considering we have 60 flats in the building it is impossible to upload pictures of all the apartments hence we have tried to put pictures of different layout images in the same category. We sincerely apologize for falling short of your expectations and appreciate your understanding. We would welcome the opportunity to make things right, and if your travels bring you back to our location, we would be honored to have another chance to provide you with a more positive experience.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vélemények a termékekről
Vásárlás dátuma: 24/11/2023
0
Megosztás
LM
Liberty Makacha
Feefo által hitelesített
Gweru, Zimbabwe
2 years ago
Mit mondott Liberty Makacha UnderTheDoormat kereskedőről:
The staff were very responsive. The place is generally quite and suits a Work from home environment
Richard
UnderTheDoormat
2 years ago
Dear Libert,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience during your stay with us. We take pride in providing excellent service and creating a comfortable environment for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.