Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Cruise Megastore /Travel Megastore értékelések

Mind a(z) 2,186 vélemény megjelenítése

Trusted Customer

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

Nicola was amazing , did everything on time and with a friendly nature

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Trusted Customer

7 years ago

Sorry it was Isabella who looked after me Brilliantly

Vásárlás dátuma: 20/03/2019

Megbízható vevő

7 years ago

They were very helpful and pleasant to deal with. However we have since had a number of phone calls so they could "touch base"with us. This is a tad annoying.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback.

Vásárlás dátuma: 22/03/2019

Trusted Customer

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

i dont give 5 *

there good

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback, thank you.

Vásárlás dátuma: 22/03/2019

Trusted Customer

Baldivis

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

Great service

Very helpful and great service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Silvia for posting your feedback

Vásárlás dátuma: 07/03/2019

Megbízható vevő

7 years ago

1st booking with them (by accident); initially unhappy but issues resolved.

I thought I was calling a different cruise company that I regularly deal with. When I asked to speak with my regular consultant, I was told he didn't work in that department (in truth, he doesn't...

Olvasson erről többet

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.

Megbízható vevő

7 years ago

UPDATE: To my great surpise, following my earlier feedback as part of this review process I was contacted by the agent's supervisor, Reeshah, and she advised me she would take over my booking with my permission. What a breath of fresh air! Reeshah has kept me informed and has worked hard to resolve my issues. I appreciate good service and it's likely I will use her again. Thank you for having an effective review process in place.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for posting your updated feedback. We love to hear from our valued members and their experiences and we are pleased to know that you are happy with your experience and the service received from Reeshah. We look forward to serving you again.

Vásárlás dátuma: 08/02/2019

Megbízható vevő

7 years ago

Finally a very efficient experienced person handles two bookings for us Sharon is a legend ...the company are fortunate to have her .....Thank you

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sharon know of your comments. We look forward to booking you again in the future

Vásárlás dátuma: 22/03/2019

Trusted Customer

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

Great customer service

Yes I would, Mark was a pleasure to deal with.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

Vásárlás dátuma: 22/03/2019

Megbízható vevő

7 years ago

Excellent service with helping us book our first cruise with P & O.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Vásárlás dátuma: 22/03/2019

Trusted Customer

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

The customer service was absolutely appalling. They sent the incorrect itinerary 4x but took payment immediately. Errors all through our itinerary. we were also sent other peoples itinerary - A huge...

Olvasson erről többet

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.

Vásárlás dátuma: 08/03/2019

Trusted Customer

Sydney

7 years ago

Mit mondott Trusted Customer Cruise Megastore /Travel Megastore kereskedőről:

Excellent Customer Services

The Consultant knew about the deals, offered the best one and also followed through.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Vásárlás dátuma: 21/03/2019

Nem kaptál meghívót, hogy véleményt írj?

Miért bízz a Feefo véleményekben?

Ismerd meg jobban a Feefo platformot

Cruise Megastore /Travel Megastore vélemények

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?