Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Debt Free Advice vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 918 vélemény megjelenítése

Elhoussein

Feefo által hitelesített

1 year ago

Mit mondott Elhoussein Debt Free Advice kereskedőről:

Great service ever

Customer Care Team

Debt Free Advice

1 year ago

We're happy to see that you had a 5-Star experience at Debt Free Advice Aldgate. Thanks for sharing.

Megbízható vevő

Feefo által hitelesített

1 year ago

Hi, I have not received any advice from you yet. I just applied I'm still waiting for response from you. Thank you

Customer Care Team

Debt Free Advice

1 year ago

Thank you so much for taking the time to leave a review

Megbízható vevő

Feefo által hitelesített

1 year ago

Highly recommend

Compassionate and caring. I spoke to 3 staff members and they were all amazing. Gave me all the information I needed and everything was sorted in a quick and efficient manner. Throughly impressed...

Olvasson erről többet

Customer Care Team

Debt Free Advice

1 year ago

On behalf of us all at Lewisham Citizen Advice – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Megbízható vevő

Feefo által hitelesített

1 year ago

Debt free have been very supportive and helpful.

Helpful .

Customer Care Team

Debt Free Advice

1 year ago

We're happy to see that you had a 5-Star experience at Newham. Thanks for sharing!

Marek

Feefo által hitelesített

Sutton

1 year ago

Mit mondott Marek Debt Free Advice kereskedőről:

Did nothing

They did nothing for me, I was struggling with health and waiting for a heart operation while being a carer for my elderly mother and when i managed to give them my financial details as requested I...

Olvasson erről többet

Customer Care Team

Debt Free Advice

1 year ago

Dear Marek, All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again. Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you

Megbízható vevő

Feefo által hitelesített

1 year ago

No one followed up with my case

Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

Megbízható vevő

Feefo által hitelesített

1 year ago

Debt Advise don’t wait, don’t be afraid

They are very friendly and understanding and explain everything to you in a clear way. They send you all the information they have discussed with you. They don’t make decisions for you they just...

Olvasson erről többet

Customer Care Team

Debt Free Advice

1 year ago

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Megbízható vevő

Feefo által hitelesített

1 year ago

No good

Customer Care Team

Debt Free Advice

1 year ago

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again. Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you.

Megbízható vevő

Feefo által hitelesített

1 year ago

It was good it help me to understand

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a positive review – it’s much appreciated

Megbízható vevő

Feefo által hitelesített

1 year ago

Not too sure

I was extremely stressed and helpless when I met David (the debt advisor). But David managed to comfort me to calm myself down. He also promised to do all he can to support me to clear the debt. He...

Olvasson erről többet

Customer Care Team

Debt Free Advice

1 year ago

Thank you for the wonderful review and for taking the time to share your feedback with David. We are ecstatic that your expectations were met - and we were able to assist you!

Nem kaptál meghívót, hogy véleményt írj?

Feefo Trusted Service Awards

Független díjainkkal a legjobb márkákat ismerjük el az ügyfélszolgálat terén. Az ügyfeleik által adott értékelések határozzák meg a győzteseket.

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Miért bízz a Feefo véleményekben?

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