Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Debt Free Advice értékelések

Mind a(z) 957 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

19 days ago

Thankyou

I have lucie she is very polite I was really nervous but she made me feel a bit at ease, im really greatful for her helping me, such a lovely person thankyou so much I appreciate all the help

The Customer Care Team

Debt Free Advice

19 days ago

Thank you so much for your positive 5 Star rating on your recent visit to DFA Barking & Dagenham - we're happy Lucie was helpful!

Worst Off

Feefo által hitelesített

GBR

22 days ago

Mit mondott Worst Off Debt Free Advice kereskedőről:

Extremely Unhappy

Willesden CAB was Inconsiderate of my Mental health needs, Anxiety and Dyslexia. Felt rushed and made to feel Stupid for asking terminologies to be further explained resulting in me regretting the...

Olvasson erről többet

The Customer Care Team

Debt Free Advice

20 days ago

Hello Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we’d love to talk more!

Megbízható vevő

Feefo által hitelesített

22 days ago

David’s debt advice was very helpful.

David my debt Adviser went extra length to help me and my family in a very difficult situation of eviction and helped to stop the eviction.

The Customer Care Team

Debt Free Advice

20 days ago

Thank you so much for your positive 5 Star rating on your recent visit to Barking & Dagenham - we're happy David was helpful!

Megbízható vevő

Feefo által hitelesített

23 days ago

Excellent, Professional and Multilingual Support from Dorina

Dorina has been extremely friendly, polite and professional throughout my experience with Debt Free Advice. She communicates clearly and is very approachable, patient and understanding. I...

Olvasson erről többet

The Customer Care Team

Debt Free Advice

20 days ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us - and we agree, Dorina is truly a gem to have on our team! We count ourselves lucky for clients like you.

Megbízható vevő

Feefo által hitelesített

29 days ago

Excellent

I love the professionalism, the impartiality, the support and the patience

The Customer Care Team

Debt Free Advice

26 days ago

Thanks so much for taking the time to leave us a positive review – it’s much appreciated

Megbízható vevő

Feefo által hitelesített

1 month ago

Service is satisfactory

It's very useful and helpful.

The Customer Care Team

Debt Free Advice

1 month ago

Thanks so much for taking the time to leave us a positive review – it’s much appreciated

Joyce

Feefo által hitelesített

GBR

1 month ago

Mit mondott Joyce Debt Free Advice kereskedőről:

Very professional and helpful.

Kalpaymaee, Victoria and other girls helped me a lot. I was given advice and They helped me to apply for council tax reduction. I would like to say a big thank you.

The Customer Care Team

Debt Free Advice

1 month ago

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee and Victoria. We are ecstatic that your expectations were met - and we were able to assist you!

Merline

Feefo által hitelesített

GBR

1 month ago

Mit mondott Merline Debt Free Advice kereskedőről:

Good advice

It was a long wait in time to get someone to speak to. But good costumer service

The Customer Care Team

Debt Free Advice

1 month ago

We really appreciate you taking the time to share your rating with us

Megbízható vevő

Feefo által hitelesített

1 month ago

I got advice and help to solve my debt also l was told of benefits that l didn’t know about and was helped to claim for it. Brilliant service. Thanks very much for your help.

The Customer Care Team

Debt Free Advice

1 month ago

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

Adaline

Feefo által hitelesített

GBR

1 month ago

Mit mondott Adaline Debt Free Advice kereskedőről:

I learn more about my financial circumstances, I did like to work with Alethia , was proactive and kind, the time for the appointment was perfect. I am looking forward to be referred internally to...

Olvasson erről többet

The Customer Care Team

Debt Free Advice

1 month ago

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Alethia. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.