Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Debt Free Advice vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 917 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

4 months ago

Excellent Naima

I would just like to say how kind, patient and helpful your advisor, Naima Islam was.

The Customer Care Team

Debt Free Advice

4 months ago

Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Naima was helpful!

Megbízható vevő

Feefo által hitelesített

4 months ago

DRO

Excellent in every way possible

The Customer Care Team

Debt Free Advice

4 months ago

Thank you so much for your positive 5 Star rating for your recent visit to Hammersmith & Fulham Citizens Advice

Megbízható vevő

Feefo által hitelesített

4 months ago

My adviser was extremely helpful and informative

The advice I received was informative and very helpful and made a great deal of difference to me.

The Customer Care Team

Debt Free Advice

4 months ago

On behalf of us all at Debt Free Advice Greenwich – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Megbízható vevő

Feefo által hitelesített

4 months ago

Good customer service and pleasant ind

The person who was assigned to the case spent time explaining the situation to me. She went the extra mile by sending me the necessary information about the situation and encouraged me to get help.

The Customer Care Team

Debt Free Advice

4 months ago

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

Megbízható vevő

Feefo által hitelesített

4 months ago

Looking for help

So farz I've had some interest taken, I've been in touch with unbiased and have a consultation tomorrow. I hope I can get some good advice.

The Customer Care Team

Debt Free Advice

4 months ago

We are grateful that you took the time out to leave us a review

Marcelina

Feefo által hitelesített

4 months ago

Mit mondott Marcelina Debt Free Advice kereskedőről:

Very good

Friendly team, knowledgeable advisor.

Customer Care Team

Debt Free Advice

4 months ago

Thank you so much for your 5-star review and kind feedback! We really appreciate your support and are glad you were happy with our service.

Megbízható vevő

Feefo által hitelesített

4 months ago

Wonderfull service

Customer Care Team

Debt Free Advice

4 months ago

We really appreciate you taking the time to leave us such a kind review. It's great to know our service made a difference - and we’re here anytime you need further support

Fonal

Feefo által hitelesített

GBR

4 months ago

Mit mondott Fonal Debt Free Advice kereskedőről:

“Great service! Very supportive and easy to work with. Really appreciate it

“I had a very positive experience with your debt service team. They were polite, understanding, and explained everything clearly. Their support made a stressful situation much easier to handle. Thank...

Olvasson erről többet

Customer Care Team

Debt Free Advice

4 months ago

We're really pleased to hear that our team made a difference and helped to ease a stressful situation. Providing clear, supportive guidance is exactly what we aim for, so it’s wonderful to know that this came through in your experience. We’ll be sure to share your feedback with the team - it means a lot to them!

Fatmata

Feefo által hitelesített

4 months ago

Mit mondott Fatmata Debt Free Advice kereskedőről:

Vety helpful

Customer Care Team

Debt Free Advice

4 months ago

Thank you so much for your 5-star review! We’re delighted to hear you found our service helpful and really appreciate your feedback

Megbízható vevő

Feefo által hitelesített

4 months ago

Professionals needed to provide proper targeted advice

general advice repeated, probably repeated to everyone.

Customer Care Team

Debt Free Advice

4 months ago

We’re sorry to hear that your experience didn’t meet expectations and that you felt the advice provided wasn’t tailored to your situation. We aim to offer clear, targeted guidance to everyone we support, so it’s disappointing to know we fell short for you. We’d really appreciate the opportunity to understand more and put things right - please contact us on 0800 808 5700 so we can discuss this further and try to resolve your concerns.

Nem kaptál meghívót, hogy véleményt írj?

Feefo Trusted Service Awards

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