Thank you for your feedback. We are terribly sorry that their was an inconvenience on your tour in Japan. We will use your feedback to improve, change and make new products in the future. We are currently working to improve our tour guides, hotels and attractions to make higher quality tours. We hope that someday we can help you plan your next holiday or tour in Japan or other countries in Asia.
Vélemények a termékekről
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We are glad you enjoyed your tour in Japan. We are currently working to improve our tour guides and other services.
Vásárlás dátuma: 22/08/2018
0
Megosztás
RB
Ramesh Laloo Bhoola
Feefo által hitelesített
7 years ago
Mit mondott Ramesh Laloo Bhoola Tomato Travel kereskedőről:
BY Communication with customers,BEFORE THE TRIP.
Tried to communication but no response
Amy Robinson
Tomato Travel
7 years ago
We are incredibly sorry for the lack of communication before your trip. We are currently working to improve our services and communication with customers to provide high quality tours. Our operations team are always dedicating their time and effort to provide our customers with all information and details for their trip. We hope that someday if you would like to go on another tour you will consider booking directly through us, that way we will provide you full attention and communication throughout the booking process till the time you arrive back in Australia.
Vélemények a termékekről
Amy Robinson
Tomato Travel
7 years ago
We are terribly sorry for your inconvenience on your South Korea and Japan tour. We are currently trying to improve our communication, services and tours so we hope that someday you will book with us directly.
Do not take us to places that are just for sales and low brow retail
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate it when our customers give their feedback or comments to us. We will use these to improve, change and make new products in the future. We are glad that you could enjoy your tour in China. We hope someday we can help you plan your next holiday or tour to China or other areas of Asia. Thank you for supporting Tomato Travel.
Vásárlás dátuma: 10/09/2018
0
Megosztás
CK
Clyde Charles Kingsford
Feefo által hitelesített
7 years ago
Mit mondott Clyde Charles Kingsford Tomato Travel kereskedőről:
To much time left to our own devises in a foreign country, tour guide very old and seemed to be learning on the go. Some Hotels well below standard. The Japanese meal provided should have had more...
Olvasson erről többet
Vélemények a termékekről
Vásárlás dátuma: 25/07/2018
0
Megosztás
MG
Margaret May Gibson
Feefo által hitelesített
7 years ago
Mit mondott Margaret May Gibson Tomato Travel kereskedőről:
would like to have seen more of the county and rural areas to many shrines
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate any feedback or comments our customers give us. We will use these to improve, change and make new products in the future. We are glad you enjoyed your Japan tour. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. Thank you for supporting Tomato Travel.
Vásárlás dátuma: 12/09/2018
0
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
The people helped us with our issues before the tour, in terms of extending our stay beyond the set tour dates and then with our change of flights. They were all very prompt in their replies in order...
Olvasson erről többet
Amy Robinson
Tomato Travel
7 years ago
Thank you so much for your feedback! We really appreciate all of the feedback and comments our customers give us. We will use these to improve, change and make new products for the future. We are always happy to help our customers with their flights, stay behinds and any other services they need. We are really glad you enjoyed your tour in Japan. We hope someday we can help you plan your next holiday or tour to Japan or other Asian countries. Thanks for supporting Tomato Travel.
Vélemények a termékekről
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We really appreciate your comments. We would like it if you could please recommend us to others that way we can plan your friends or family's next holiday to Japan. Thank you!
Vásárlás dátuma: 25/06/2018
0
Megosztás
RL
roger allan lowe
Feefo által hitelesített
7 years ago
Mit mondott roger allan lowe Tomato Travel kereskedőről:
Ver good and professional
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate all of the feedback and comments our customers give us. We will use this to improve, change and make new tours in the future. We are glad that you enjoyed your tour to Japan. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. Thanks for supporting Tomato Travel.
around 44 people were on the tour which is far too many. By the time the tour guide left the bus the ones last off were left to race to catch up. This amount of people was far too many for the...
Olvasson erről többet
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We glad you could enjoy some of your tour. We are constantly changing our hotels, tour guides and group sizes to make sure our customers enjoy their tours in the future. We hope that someday if you would like to travel with us again you can enjoy a different tour or destination. We have many different tours for the coming year and we can allow customers to pick and choose what activities they would like to do or have more choices for flights or hotels. We really appreciate your feedback and we thank you for supporting us.
Vélemények a termékekről
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We are glad you could enjoy your Discover Japan Fly Qantas tour.
Vásárlás dátuma: 27/06/2018
0
Megosztás
AL
Ann-Maree Luke
Feefo által hitelesített
7 years ago
Mit mondott Ann-Maree Luke Tomato Travel kereskedőről:
lousy itinerary, guide had less on her list than we did, so things missed out. very hot, long and crowded cues, too many wooden castles. Free days very hard to utilise without a guide. Not much...
Olvasson erről többet
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We are terribly sorry that you did not enjoy your Japan tour through us. We are sorry that there were inconveniences and it was tiring for you. We value all of our customers feedback and comments and we will use these to improve, change and make new products in the future. We have a variety of different tours for next year and we hope that even if you didn't enjoy this tour we could provide you another tour that allows you to decide what you would like to do, your flights and everything. We are happy to always be of assistance and service to provide our customers the best holidays. If you ever want to contact us you can any time.
Very good value and excellent guides; however it was annoying to have to pay extra for certain sightseeing activities. Some of these did not involve any entry fee and therefore it was hard to...
Olvasson erről többet
Amy Robinson
Tomato Travel
7 years ago
Thank you so much for your feedback. We really value all of our customers feedback and comments. We will use this feedback to improve, change and make new tours in the future. We are glad that you enjoyed your tour but we will definitely try to improve our hotels, the entry fees and the extra shopping time throughout the tour. We hope that someday we can help you book your holiday or tour in the future. Thank you for supporting Tomato Travel.
Vélemények a termékekről
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We really appreciate it and we will try to improve the Luxury Best of China tour in the future. We also have other tours you may interested in to Japan, South Korea and Taiwan. If you are ever interested we will be happy to help you decide and choose the best options you can get for your dream holiday.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.