Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

tinhat™ Insurance értékelések

Mind a(z) 587 vélemény megjelenítése

Megbízható vevő

8 years ago

Very Easy.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to review us.

Regards,

Tinhat

Megbízható vevő

8 years ago

Seem he'll bent on not paying out.

Makes things unnecessarily difficult

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Megbízható vevő

8 years ago

Just be nice if the phone was actually answered and not waiting for 30 mins

Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...

Olvasson erről többet

Trusted Customer

8 years ago

Mit mondott Trusted Customer tinhat™ Insurance kereskedőről:

Efficient and fast service

Customer service team

tinhat™ Insurance

8 years ago

Thank you for the positive feedback Bradley!

Regards,

Tinhat

Megbízható vevő

8 years ago

Definitely recommendable

Insurance for my 2 iPhones is a lot cheaper than the majority of other companies who provide insurance. All done online. I would definitely recommend.

Customer service team

tinhat™ Insurance

8 years ago

Thank you taking out time to review us we truly appreciate it.

Regards,

Tinhat

Megbízható vevő

8 years ago

Easy to sign up. Havent had to claim so cant comment on that

Customer service team

tinhat™ Insurance

8 years ago

Thank you for your feedback.

Regards

Tinhat

Trusted Customer

8 years ago

Mit mondott Trusted Customer tinhat™ Insurance kereskedőről:

Brilliant service friendly staff

Easy to understand had a few queries before getting insurance and the person on the phone was able to assist and get everything sorted

Customer service team

tinhat™ Insurance

8 years ago

Thank you Laura for the positive feedback and taking time to share your experience with us.

Regards,

Tinhat

Trusted Customer

8 years ago

Mit mondott Trusted Customer tinhat™ Insurance kereskedőről:

shocking....no communication... 7-10 working days a lie

Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...

Olvasson erről többet

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Trusted Customer

8 years ago

Mit mondott Trusted Customer tinhat™ Insurance kereskedőről:

Where is my certificate of insurance?

Well I am still waiting for my certificate of insurance!!!

Customer service team

tinhat™ Insurance

8 years ago

Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.

Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.

Kind regards, Tinhat

Megbízható vevő

8 years ago