Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

The Works vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 269,282 vélemény megjelenítése

Lindsay Gunnell

Feefo által hitelesített

GBR

8 months ago

Mit mondott Lindsay Gunnell The Works kereskedőről:

Good

Easy to order online, delivery was not very fast, but good quality product

Megbízható vevő

Feefo által hitelesített

8 months ago

Too long a delivery time.

It was three weeks before it was even despatched. Then so poorly packaged that it came apart at Evri’s depot ant took another week to arrive.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse, We are working closely with our warehouse and the couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

theresa gallen

Feefo által hitelesített

IRL

8 months ago

Mit mondott theresa gallen The Works kereskedőről:

never again

Placed my order on November 11th, still no sign of it. Raised a case told would have an update in 48hrs that was 4 days ago still nothing. No answer to the emergency contact line.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

David McAllister

Feefo által hitelesített

8 months ago

Linda Edwards

Feefo által hitelesített

8 months ago

Mit mondott Linda Edwards The Works kereskedőről:

Good service

My goods arrived quickly and I got everything I ordered. The plush cat is lovely and the luv a boos delighted my granddaughter.

Angela Waddingham

Feefo által hitelesített

GBR

8 months ago

Mit mondott Angela Waddingham The Works kereskedőről:

Didn't get items

Had no product had to keep chasing up one product had a refund now waiting for the one and the getting any correspondence was a waiting game

Donna Smith

The Works

8 months ago

Good afternoon Thank you for your feedback. I'm very sorry to hear about the issues with your order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Megbízható vevő

Feefo által hitelesített

8 months ago

Excellent firm to order from

Good prompt delivery and refund of unavailable items. Also clear details of delays in deliveries

Megbízható vevő

Feefo által hitelesített

8 months ago

Perfect item and v pretty

Perfect and Item arrived very quickly

Megbízható vevő

Feefo által hitelesített

8 months ago

Excellent

I love the books we got such good value and quality. The customer service from the Works was very helpful.

Peter

Feefo által hitelesített

GBR

8 months ago

Mit mondott Peter The Works kereskedőről:

Online puzzle order

Ordered a jigsaw puzzle Advent Calendar online. Arrived promptly in perfect condition. Very good puzzle.

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