The Store Room vélemények

Hi James – thank you for taking the time to leave us this excellent review of The Store Room in Bradford. We are so pleased to hear you found our self storage process easy to use, and we really appreciate your comments about our value for money, and helpful staff. Thank you again for this recommendation.

Thank you for this positive rating of The Store Room in Leicester, and for your comments about our staff, who are always available to help.

Thank you for this glowing review of our self storage specialists, Rain and Riah, at The Store Room in Preston. They work hard to ensure all their customers are well looked after and have a positive experience with us, so they will be delighted to receive your feedback.

Thank you for this positive rating of our self storage site in Rotherham. We really appreciate your comments about our convenient location and accessibility, as well as your feedback about our helpful staff.

Thank you, Philip! We really appreciate your comments about our brilliant staff, value for money and great self storage facility. Tracey and James, our self storage specialists at The Store Room in Salford, will be delighted to read your positive comments about their customer service!

Thank you for taking the time to leave us this positive review of The Store Room in Salford, Lynn! We're delighted you experienced such excellent service, and that Tracey was able to help you during your stay with us.

Thank you for this lovely review! We're so glad our self storage team in Rotherham were able to support you through a difficult time. Thank you for recommending us!

Thank you for this glowing review of The Store Room in Rotherham, Susan! We really appreciate your comments about the cleanliness of our site, our simple self storage process, and our wide variety of unit sizes to suit all our customers needs. Stephen and Fran will be pleased to receive your lovely comments about their customer service and they always work hard to ensure their customers are well looked after during their stay with us.

Hello, My name is Dan and I am Associate Director at The Store Room. Thank you for leaving a review. We appreciate all feedback we receive, both positive and negative and given the comments you have made, I wanted to look into this further for you so that I can fully understand and respond to the comments you have made. I was very surprised to read your comments about Dan from our Bradford site as Dan is one of our most experienced members of staff and has always received the very good reviews and ratings of the service he has given over many years, as can be seen from the multiple positive reviews on this and other platforms. Having looked at the account, I can see that Dan has also attempted to be helpful in your particular situation, such as waiving a late payment charge you incurred when you had some recent payment issues. I fully understand that these issues may have coloured your experience in storing with us, however we would be most appreciative if you could re-consider the review you have left, especially in light of the flexibility Dan showed when you were vacating your storage unit. We genuinely do not want any customer to ever feel unhappy with the service they have received, and I would be delighted to have the opportunity to discuss your review with you personally if you would be able to do this. You can email me at danbeer [at] thestoreroom [dot] co [dot] uk and we can arrange a time to speak. Best wishes, Dan.

Thank you so much, for this excellent review of our self storage facility in Salford, Victoria! We're delighted that Tracey was able to help you find the right self storage unit for your needs, and that Tracey and James kept you well informed about any bank holiday closures there might be. Thank you for taking the time to leave us this review!