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The River Cruise Line vélemények

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A(z) The River Cruise Line már nem aktív Feefo ügyfél
Mind a(z) 1,989 vélemény megjelenítése
Megbízható vevő
11 years ago
Vásárlás dátuma: 18/11/2013
Allways running late
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Megbízható vevő
11 years ago
Vásárlás dátuma: 06/10/2013
The coach was uncomfortable due to the position of our seat, could not move legs.…
The coach was uncomfortable due to the position of our seat, could not move legs. 17 hour transfer was just too long. Cabin was very tiny, insufficient hanging room and very noisey due to waves and...

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Megbízható vevő
11 years ago
Perhaps you need to send a secret shopper on this trip from Birmingham.
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The River Cruise Line
The River Cruise Line
10 years ago
We're sorry to hear of the difficulties you've raised. We do try and make our coach transfers as comfortable as possible, although we do offer the choice to join the cruise direct or travel by other means, such as train, if you'd prefer. The options for each cruise do of course vary depending on the exact itinerary, but we'll always do all we can to get our customers' holidays off to the best possible start. The feedback we've received about the ship itself is normally extremely positive - in fact at least 90% of Feefo replies about the cruise product are positive, we're just sorry that you were unhappy. I was really pleased to see that you enjoyed the food and that the staff were helpful too. It's also great to see that you felt the price and value for money of the holiday were good as well, as we do try and offer a great product at a great price too. Thanks for your feedback.
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Megbízható vevő
11 years ago
Vásárlás dátuma: 21/11/2013
I found the ship very pleasant, we had an outside cabin and it was comfortable. The…
I found the ship very pleasant, we had an outside cabin and it was comfortable. The food on board was excellent, even for me with a lactose allergy I had no problems at all, the staff really looked...

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Megbízható vevő
11 years ago
Vásárlás dátuma: 02/10/2013
Have been on 3 & have always been very impressed, infact our 1st one on…
Have been on 3 & have always been very impressed, infact our 1st one on the Amsterdam - Magical Moselle, was the BEST HOLIDAY that we have ever had of any kind. Office personell always knowledgeable...

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Megbízható vevő
11 years ago
Vásárlás dátuma: 13/10/2013
Booking no problem but had disastrous return as no one had contacted the taxi firm…
Booking no problem but had disastrous return as no one had contacted the taxi firm and we were left stranded for FOUR hours in the freezing cold along with another couple. We have not even had so...

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Megbízható vevő
11 years ago
Vásárlás dátuma: 08/10/2013
This was our first time river cruising, very relaxing and enjoyable.
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Megbízható vevő
11 years ago
Vásárlás dátuma: 26/03/2014
We enjoyed the cruise and look forward to the next one.
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Megbízható vevő
11 years ago
Vásárlás dátuma: 28/03/2014
Cabins too small, steps very steep and no mention of these things made when booking.…
Cabins too small, steps very steep and no mention of these things made when booking. Service from the cruise director of no use at all but staff on boat were excellent.
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The River Cruise Line
The River Cruise Line
10 years ago
I am pleased that you found our itinerary enjoyable, though I am concerned that you found the cabins small. The mps Amsterdam is comparable with other ships of a 3* standard, however if you prefer a more spacious cabin, perhaps next time you may like to consider booking on the ms Serenity, our large 4* ship.
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Megbízható vevő
11 years ago
Vásárlás dátuma: 16/10/2013
we enjoyed the river cruise very much. the only problem was our cabin was a…
we enjoyed the river cruise very much. the only problem was our cabin was a bit small but ha ho do not spend much time in their.
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Megbízható vevő
11 years ago
Vásárlás dátuma: 28/10/2013
The RCL representatives service left something to be desired, for example the passengers were deposited…
The RCL representatives service left something to be desired, for example the passengers were deposited in places like Bonn with no real information about the town. A basic map printout would have...

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Róla: The River Cruise Line
A holiday company specializing in River cruises along the Rhine, Danube, Moselle, Belgian and Dutch waterways. We have two core ships one is a 3 star ship and the other is a 4 star ship offering cruises from April – December.
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Sovereign Park, Lathkill Street, Market Harborough, Leicestershire, LE16 9EG, United Kingdom
Miért bízz a Feefo véleményekben?

Róla: The River Cruise Line
A holiday company specializing in River cruises along the Rhine, Danube, Moselle, Belgian and Dutch waterways. We have two core ships one is a 3 star ship and the other is a 4 star ship offering cruises from April – December.