The Pearl Company vélemények

Dear Valued Customer, we are very sorry to hear of the problems you have had with the pearl earrings you received from us. I can see that your order of a Week of Pearl Earrings was shipped to you on the 5th of December 2021, and that you have had two free repairs since that date. Please accept our apologies for not meeting your expectations for the quality of the items that you have received from us; I have arranged for a free set of Week of Pearl Earrings to be sent to you and hope that this set will restore your faith in the quality of our products. Our customer service team are always available to give help and advice, so please do not hesitate to contact us on 01908 523155 or customer-services@pearlcompany.co.uk should you require any further advice or assistance from us. Kind regards Customer Services

Dear Valued Customer, Thank you for taking the time to give us your feedback, we are delighted to hear that you found your experience 5 star. It means a lot to us to hear that, we always aim to provide the best customer service and the best products we can, and we hope you will love your new purchase as we love making our customers happy! Thank you again for your purchase, as you have said that you found your experience 5 star if it isn’t too much trouble could you amend your rating for us as it is currently showing as 1 star, we would really appreciate it. Many thanks, best regards from us all at The Pearl Company.