Spoke to a rep on phone who didn't understand the trailer I was insuring and contradicted the on line info. Annoying.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
I am sorry to hear about this; it doesn't sound like us.
If you have any unanswered questions, please let us know.
Best wishes
0
Megosztás
TC
Trusted Customer
Southport
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
So far, so good
The site is easy to navigate and choices explained simply. I am not very computer literate but found the process very easy. I purchased multiple cat policies. Hope I never need to claim, but the...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Mrs Gammage.
We pride ourselves on a fantastic product and excellent customer service.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Not far off great
Extremely helpful when I made an enquiry about multi-pet discount (no online information for this, however). A little modernisation of the web portal and it would have been a solid 5 stars.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Mr Ellis, it is gratefully received.
I will pass your comments on to hopefully improve our online service.
Welcome to The Insurance Emporium.
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Still haven’t received claim form for Leo my chow chow
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Mr Melcer.
I'm sorry to hear you need to claim; I will arrange for a claim form to be sent to you right away.
Best wishes
1
Megosztás
Megbízható vevő
8 years ago
Happy customer
Customer service is very good,
Always polite and happy to help.
I have had to claim twice now for my dog and both times claims have been settled quickly without having to chase them up.
I took a...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is wonderful to hear your appreciation.
Best wishes
0
Megosztás
Megbízható vevő
8 years ago
Ok but not received any info on my policy yet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
Sorry to hear about this. I can see we emailed your documents when the policy started, they may have landed into your spam folder. Don't worry though, I'll fire them across to you now.
If you have any problems, give us a shout.
Best wishes
0
Megosztás
TC
Trusted Customer
Lincoln
8 years ago
Feltöltött média
Összes média megtekintése – (1)
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Two vital pieces of information were wrong on the insurance when it was sent to me ie The purchase price was stated as £1(I wish) instead of £1,000 and the home phone number was incorrect, However...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Mrs Woodcock.
I'm sorry the details weren't correct in the first instance but I'm glad we got this sorted for you straight away.
We welcome you both to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
I meant to put 5 star very pleased with my service x
The pet insurance for my two dog was Very good value for money especially my older dog policy. The servers was very friendly and good knowledge.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Mrs Firth.
It is lovely to hear your appreciation; if we can do anything to improve our service to provide a 5 star experience, please let us know.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
North wales
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Excellent
Would definitely recommend and buy again
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback Miss Pearson.
It is fantastic to hear such positive reviews from our valued customers.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
Easy to use website got what I wanted
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
I am thrilled to hear we have made the process so easy and at the right price.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.