I did not see in the quote where they required a 5 star vetting. I only had a 2 star as he was home red & they had a full medical history. Only after I paid the full premium did they tell me. I have...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry you were not aware of the requirements; we transparently detail the need for a vetting certificate on our website.
Your policy has been cancelled as requested and no payment has been taken.
Best wishes
0
Megosztás
Megbízható vevő
8 years ago
Try insurance emporium before anywhere else
Easy to deal with and great price
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Best wishes
0
Megosztás
Megbízható vevő
8 years ago
I wouldn’t have anymore business with you now or in the future
I had to ask them 4 times to send me my recent new insurance, they misspelt my husbands name and our friends name, and then I got a jobs worth very rude person who wasn’t very nice the third time I...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you feel this way; we will investigate the issue and get some policy documents out as soon as possible.
Best wishes.
0
Megosztás
Megbízható vevő
8 years ago
Good
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Good prices
All seems to be ok, good prices.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Is this a scam?
My renewal with E&L was double last year’s premium forcing me to change to Emporium which imposes new unfair restrictions regarding pre-existing health conditions. I subsequently found that Emporium...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We can assure you that we are not a scam.
We appreciate you have held a previous policy with us but given the pre-existing conditions we have to apply exclusions as this is a new policy. The only way we could have continued covering any conditions would be to continue with the original policy.
Whilst we cannot speak for other insurers, it is likely similar exclusions would have been applied irrespective of where you sought cover.
Best wishes
TC
Trusted Customer
8 years ago
Your comments prove my point. My premium was doubled so that, as an OAP, I couldn’t afford it. The same company then offered me a different, cheaper policy which forced me to give up my former policy which provided the cover my little dog really needs. E&L used this ploy to get out of its obligations for a longstanding lifetime cover policy. A new company wouldn’t have the same obligations, so your last comment is an obfuscation. It is a scam by E&L and you know it.
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
We entirely refute your assertion. There is no obligation to renew the policy nor is there an obligation to take a new policy with us. All customers have seen changes in premiums, regardless of their claim history; had you not submitted claims on your previous policy your renewal quote would have been exactly the same.
It may be worth contacting other insurers to see what exclusions they would apply given the circumstances.
0
Megosztás
Megbízható vevő
8 years ago
Very helpful with advice on the telephone - they made the whole process extremely easy to complete. Would certainly use E&L again .
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Good website application process
Booked online and found the process easy to follow
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
Overall, pretty good
Answered questions quickly. Reasonable pricing. Good choice of levels.ll
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.