All information is so clear and very easy to understand.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your thoughts.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
I had an insurance policy with horse insurance & received a renewal quote o
No too sure if I am insured or not - I have had so many confusing e mails & now no one answers
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about this; the only email we seem to have sent is your policy documents. If you are able to elaborate on your concerns in an email to feedback@emporium.co.uk it would be very much appreciated.
Best wishes
TC
Trusted Customer
8 years ago
I had an insurance policy with horse insurance & received a renewal quote which I felt was way too high
I contacted emporium & received a quote from then which I accepted & asked for the start date to be 01/09/2018
I contacted my original insurance company & advised that I was not renewing - I got an e - mail back asking if I was cancelling. I relied yes I was then informed that I had 3 policies was I cancelling all of them. I asked for clarification on the policies & never received a reply.
I the asked in Emporium was the same company as Horse Insurance Co.UK again no response
I sent another 2 e mails & still never received a reply
Hope this explains my issues that I have concerning if I am insured or not
Gordon
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
It seems there is an aspect of confusion here; the new policy you set up with us is due to start on 1st September 2018 as agreed. We will arrange for your original policy to be cancelled from the renewal date as we are underwritten by the same company.
To clarify, you only have the one policy with us.
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
My payment didn't go through and the info on the policy document wrong
Very bad
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about this, we'd love to get it sorted for you.
Can we pass your details to our Customer Contact Team to give you a call?
Thank you
TC
Trusted Customer
8 years ago
Yes please do that.
0
Megosztás
Megbízható vevő
8 years ago
Would recommend
Quick and easy to use and within 24 hours I had the insurance documents emailed to me.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
Excellent
Great website, easy to insure both my dogs!
Cheaper than the rest!
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
Billinghurst
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Love ot
Really helpful loved the website easy to use
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Great customer experience with Insurance Emporium
Excellent attention to detail during the discussion about insurance for your pet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
I had missed some information and an operator called me, she was real helpful and friendly.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
Great prices easy to use
Brilliant easy to use website. Clear and well constructed. No issues excellent comparative to other sites for wedding insurance
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
Megbízható vevő
8 years ago
Fantastic service 5/5
Website was quick and easy to use and customer services were fantastic when I called to advise I'd made a mistake with my payment information.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.