Initially I was very pleased indeed with the experience in every way. Unfortunately my wife and I have since decided to stay with our long standing insurance provider and cancelled the Policy from...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
Whilst it's disheartening to hear you've cancelled your policy, we understand the best course of action is always to purchase the best policy suited to your needs.
We hope we can welcome you to The Insurance Emporium in the not too distant future!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
We talked to a person at the vets and she recommended you
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear about the recommendation; hopefully you'll be able to recommend us too.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Very poor telephone response
Customer service is fine ONCE YOU GET THROUGH. Telephone access is dismal and you have to listen to a load of **** before getting to an option of talking to someone. On three occasions I gave up...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you've had trouble getting through; we have been very busy recently so waiting times on the phone have been longer than we'd like.
We hope you never need to claim but if you do, the process will be smooth.
Best wishes
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Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
I had a policy out with e and l .My dog Maggie died put claim in Spoke to a person on line as excess very high £140 plus 35 percent of get a fees to be told it's ONLY £300 WELL TO THST PERDON IT MSY...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you feel this way; please accept our condolences for your sad loss. We can assure you that all claims are assessed in accordance with your policy documentation. We are confident the claim will have been assessed correctly.
If you would like to discuss the claim further, a member of the Claims Department would be happy to speak with you.
Best wishes
TC
Trusted Customer
8 years ago
To be told that it's only Only £300 hurt .It may Only be£300 , to that person but to me it's a lot of money. That's what I'm upset about
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
We can only apologise if you feel upset about what's been said; we can assure you that there was no intent to cause any disconcert.
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Megosztás
TC
Trusted Customer
Skewen
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Good prices and good communication
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
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Megosztás
Megbízható vevő
8 years ago
no fuss nice and easy instructions done quickly and job well done
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
All easy and good value
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Megosztás
TC
Trusted Customer
8 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
The service I received was good. The website was very easy to use. The only reason I didn’t award 5 stars was because I had to chase up my policy documents because they weren’t sent out as promised...
Olvasson erről többet
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation; apologies for the document issue though, we trust you've received them now.
Welcome to The Insurance Emporium!
TC
Trusted Customer
8 years ago
Yes I have now received the documents. Thank you.
0
Megosztás
Megbízható vevő
8 years ago
Excellent value, no fuss horse insurance
Straight forward, no fuss questions. No hard sell. Provide just what you are looking for. Excellent value for money with no hidden fees or extra's
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.