The operator just sounded completely disinterested, that said i took out the policy due to price. I would not recommend them to friends and family.
Jordan
The Insurance Emporium
7 years ago
Hello, Thank you for your feedback, we're sorry to hear you say that our advisor sounded disinterested :-( This isn't the level of service we aim to provide. Our records are showing that this policy was purchased online, we'd like to know who you spoke to so we can investigate. Can you let us know who you spoke to and when please? Any info would be greatly appreciated by email - feedback@emporium.co.uk. We look forward to hearing from you :-)
Kind regards
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
7 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
The standard of insurance cover for the cost of the policy is a competitive and reasonable price. Hopefully this will continue on renewal date.😊
Jordan
The Insurance Emporium
7 years ago
Good afternoon!
Thank you for your excellent review! We're really pleased to see you're so happy with the service!
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
Durham
7 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Piece of cake
Easy to use. Really well priced. Can be personalised. Fast response time and easy to use website
Jordan
The Insurance Emporium
7 years ago
Thank you for the glowing review and feedback - welcome aboard!
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
7 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
I COULD NOT ACCESS THE POLICY DOCUMENTS.
SPOKE TO AM ADVISOR WHO STATED HE HAD SENT A LINK BY EMAIL.
WAS NOT SENT.
THEN SPENT 15 MINS HANGING ON TO SPEAK TO ANOTHER ADVISOR .
THE LINK IS NOT...
Olvasson erről többet
Jordan
The Insurance Emporium
7 years ago
Good morning,
We're terribly sorry to hear about this! We can see that the portal link has been sent each time, however, there is clearly a spanner in the works as you haven't been able to confirm receipt of it! We've posted the docs first class to your home address. In the meantime can we ask you to check your spam folder on your emails? We're not getting any notification of failed emails... Kind regards The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
Pet Insurance
I found it easy to buy my pet insurance and the pricing was good for the product I wanted. Also the customer services were very helpful when I spoke to them.
Jordan
The Insurance Emporium
7 years ago
Hello!
It's great to see you so happy with the service on so many levels! We're confident we can maintain a 5 star service should you need to use the policy!
The Insurance Emporium
1
Megosztás
TC
Trusted Customer
Feefo által hitelesített
7 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Very easy to use and very good competitive prices
Jordan
The Insurance Emporium
7 years ago
Thank you for your excellent review and feedback!
The Insurance Emporium
1
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
Good svalue for moneyervice
Prompt and efficient service
Jordan
The Insurance Emporium
7 years ago
Thank you for a second 5 star review!
The Insurance Emporium
1
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
Excellent service and value for money
Prompt and efficient
Jordan
The Insurance Emporium
7 years ago
That's our aim; a fast and efficient service!
Glad to see your found the service worthy of 5 stars!
The Insurance Emporium
1
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
very easy to use site. Very happy with the quote I had.
Jordan
The Insurance Emporium
7 years ago
Thank you for your 5 star rating and great feedback regards our website!
Pleased to welcome you on board!
The Insurance Emporium
1
Megosztás
Megbízható vevő
Feefo által hitelesített
7 years ago
very quickly sorted, i got the cover i needed
Jordan
The Insurance Emporium
7 years ago
Thank you for your taking the time to rate your experience with us!
We're confident we can deliver a 5 star service should you need to use our service in future :-) The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.