Good afternoon!
Thank you for your 4 stars!
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
6 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
very helpful before i purchased my pet insurance
Jordan
The Insurance Emporium
6 years ago
Good afternoon!
Thanks for your review and feedback, we're pleased to welcome you aboard!
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
I found the advisor very helpful and friendly when purchasing the insurance
I found the advisor helpful and friendly when setting up the policy. I hope I don't have to make a claim, but in the unfortunate event, I hope the claims handling process will be as good as buy the...
Olvasson erről többet
Jordan
The Insurance Emporium
6 years ago
Good morning!
Thank you for your excellent review and feedback! We really appreciate it and we're pleased to see you're so happy with the service!
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Very good and polite telephone manner happy with service
Jordan
The Insurance Emporium
6 years ago
Thank you for scoring us 5/5!
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Helpful and polite
Very good experience
Jordan
The Insurance Emporium
6 years ago
Thank you!
It's great to see you're so happy with the purchase experience :-)
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
6 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Very good product and price.
Jordan
The Insurance Emporium
6 years ago
Hello!
Thanks for the 5 star review - cushty!
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Their telephone service is very poor. The response is too slow.
Their telephone service is too slow, the wait time too long. After some 15 minutes Without a reply, I gave up.
Jordan
The Insurance Emporium
6 years ago
We're terribly sorry to hear this!
We answer well over 75% of our calls in under 4 minutes as a rule. We are aware that we have experienced spikes in call volumes recently but 15 minutes seems unusual.
Is there anything we can help with?
The Insurance Emporium
Megbízható vevő
6 years ago
I am afraid so. I have been unable to register under my e-mail and date of birth (07/12/1935) in respect of new policy number 75307398. There appears to be a glitch on the Website and two e-mails from me to hello@emporium.co.uk have received no response. I would appreciate your ssistance with this problem please. John Fenner.
Jordan
The Insurance Emporium
6 years ago
Hello,
We've just checked, it looks like a digit from your date of birth was wrong. We've amended it to that above and resent the link - please give the new link a try :-)
Megbízható vevő
6 years ago
Thank you. The new link worked and I am registered now. Given the efficiency with which you quickly resolved my query - and the fact that it may have resulted from my typo error - I am upgrading my rating to 5 stars. Thank you for dealing with this problem within such a short time once it was drawn to your attention.
Best wishes, John.
Jordan
The Insurance Emporium
6 years ago
You're very welcome,
Thank you for upgrading your review too!
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Recommended
Easy straight forward but online at a very competitive price
Jordan
The Insurance Emporium
6 years ago
Thank you!
It's great to see you found the service worthy of 5 stars!
The Insurance Emporium
0
Megosztás
TC
Trusted Customer
Feefo által hitelesített
6 years ago
Mit mondott Trusted Customer The Insurance Emporium kereskedőről:
Great product.
Good value for money, web site very good and clear.
Jordan
The Insurance Emporium
6 years ago
Welcome aboard!
We're really please to receive your great feedback!
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Good Prices
Excellent service, email query answered quickly, site easy to use and very good price.
Jordan
The Insurance Emporium
6 years ago
Thank you for the excellent review and feedback!
Glad to see you're so happy with the service!
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.