Very helpful. The phone was answered which is unusual nowadays.
Joe
The Insurance Emporium
11 months ago
Good morning,
Thank you for your review, we are glad you are happy with the service.
Kind regards,
Joe
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Straightforward
All straightforward and easy to process online
Simon
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Simon,
The Insurance Emporium
2
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Direct debit
Booked pet insurance online
But i did call help line for advice and they was helpful !
Just a shame I couldnt change my direct debate date to suit me
As I've done this with previous pet insurance...
Olvasson erről többet
Simon
The Insurance Emporium
11 months ago
Good morning,
Thank you for taking the time to share your review. The direct debit date is set to match the policy inception date. We’re pleased to hear you were happy with the service overall.
Kind regards,
Simon,
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Exemplary Service
Received excellent service following the death of our pet dog Jake. All claims were settled in a timely manner.
Have just insured the newest member of our family through The Insurance Emporium due...
Olvasson erről többet
Joe
The Insurance Emporium
11 months ago
Good morning,
Please accept our sincere condolences for your loss. We are glad we could help and that you were satisfied with the service.
Kind regards,
Joe
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
It’s good
Joe
The Insurance Emporium
11 months ago
Good morning,
Thank you for your review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Megosztás
MP
MRS JILL PERKINS
Feefo által hitelesített
GBR
11 months ago
Mit mondott MRS JILL PERKINS The Insurance Emporium kereskedőről:
Great service
Helpful, easy to use. Great service.
Kirsty
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for your review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
0
Megosztás
MS
MR ROY SLOAN
Feefo által hitelesített
11 months ago
Mit mondott MR ROY SLOAN The Insurance Emporium kereskedőről:
Very easy and straightforward.
Joe
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Joe,
The Insurance Emporium
0
Megosztás
MR
MR N RADCLIFFE
Feefo által hitelesített
GBR
11 months ago
Mit mondott MR N RADCLIFFE The Insurance Emporium kereskedőről:
Simple & competitive!
Wonderfully simple process and very happy with the competitive pricing!
Joe
The Insurance Emporium
11 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased to be of service.
Kind regards,
Joe,
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Document issue
So far all I can say is after taking out the policy and registering with them, despite making more than 1 contact with Emporium I haven't got access to my actual policy and documentation!!
Joe
The Insurance Emporium
11 months ago
Good morning,
We’re sorry to hear you’ve not yet received your policy documents.
We’ve asked our Customer Experience Department to send a copy to the email address we hold for you; these were sent a moment ago so please check your junk or spam folder if they are not in the Inbox of your email. With the portal, please note when you first go onto the page the Registration screen is presented; to log in you will need to click the button at the bottom. We understand our Customer Contact Department have contacted you yesterday to look to resolve the issue.
Kind regards,
Joe
The Insurance Emporium
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Happy friendly staff
Excellent service from Gemma really went out of her way to help me.our static was not on file, she asked her manager re this and called me back.Faye was brilliant also explained cover in...
Olvasson erről többet
Simon
The Insurance Emporium
11 months ago
Good morning,
Thank you for taking the time to leave a review. We’re delighted to hear that Gemma and Faye provided excellent service and went above and beyond to help you. We’ll be sure to pass on your kind words to them.
Kind regards,
Simon
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.