Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

The Edinburgh Natural Skincare Company vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

MK

Maureen Keelan

Feefo által hitelesített

Dundee

1 year ago

Mit mondott Maureen Keelan The Edinburgh Natural Skincare Company kereskedőről:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Vélemények a termékekről

Vásárlás dátuma: 18/07/2025

0

DR

Dana Rostowfske

Feefo által hitelesített

West Bend, WI

1 year ago

Mit mondott Dana Rostowfske The Edinburgh Natural Skincare Company kereskedőről:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Vélemények a termékekről

Vásárlás dátuma: 10/07/2025

0

JS

Jennifer Simpson

Feefo által hitelesített

Arbroath

1 year ago

Mit mondott Jennifer Simpson The Edinburgh Natural Skincare Company kereskedőről:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

Olvasson erről többet

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Vélemények a termékekről

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Vásárlás dátuma: 14/07/2025

0

NE

Neil

Feefo által hitelesített

1 year ago

Mit mondott Neil The Edinburgh Natural Skincare Company kereskedőről:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

Olvasson erről többet

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Vélemények a termékekről

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Vásárlás dátuma: 12/07/2025

0

CW

Claudia Williams

Feefo által hitelesített

Chester

1 year ago

Mit mondott Claudia Williams The Edinburgh Natural Skincare Company kereskedőről:

Fantastic company

Very easy to order and fast delivery it would be nice though if you could pay in 3 with PayPal that way you could spread the cost a little

Vélemények a termékekről

Vásárlás dátuma: 11/07/2025

0

Megbízható vevő

Feefo által hitelesített

1 year ago

A great find, lovely fresh products, great packaging, ideal for gifting.

Delivered promptly, packaged well, no issues. Did not need to contact customer service.

Vélemények a termékekről

Vásárlás dátuma: 11/07/2025

0

RO

Roisin

Feefo által hitelesített

Dornoch

1 year ago

Mit mondott Roisin The Edinburgh Natural Skincare Company kereskedőről:

Great hand cream - best I’ve found!

Very easy to order

Vélemények a termékekről

Vásárlás dátuma: 09/07/2025

0

Megbízható vevő

Feefo által hitelesített

1 year ago

Look no further for fantastic moisture for your skin

Quick service.

Vélemények a termékekről

Vásárlás dátuma: 08/07/2025

0

MA

Mandy Ayling

Feefo által hitelesített

Horsham

1 year ago

Mit mondott Mandy Ayling The Edinburgh Natural Skincare Company kereskedőről:

Our roller ball perfume

Extremely easy to order and quick delivery with excellent packaging

Vélemények a termékekről

Vásárlás dátuma: 08/07/2025

0

GT

Gail McDonald-Tune

Feefo által hitelesített

Topanga Canyon, Ca.

1 year ago

Vélemények a termékekről

Vásárlás dátuma: 02/07/2025

0

The Edinburgh Natural Skincare Company vélemények

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentTöbb vélemény erről a termékről (153)A termék webhelyének megtekintése

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandTöbb vélemény erről a termékről (101)A termék webhelyének megtekintése

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousTöbb vélemény erről a termékről (79)A termék webhelyének megtekintéseIt's perfect for normal to dry skin and just makes me feel refreshed!

Exclusive Hiyori Facial Cleansing BarTöbb vélemény erről a termékről (19)A termék webhelyének megtekintéseThis cleansing bar is amazing it smells gorgeous and doesn't dry out your skin as some do and it lathers well too

Luxury No.1 Hand Cream Bar Eco-RefillTöbb vélemény erről a termékről (11)A termék webhelyének megtekintéseVery portable. Natural product Made in Scotland Works very well on my gardener’s hands 😊

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentTöbb vélemény erről a termékről (153)A termék webhelyének megtekintéseI love the fragrance I use it on my neck for moisture and fragrance .

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?