I signed up for a group tour, but on the day of the hike, I found out that the other people who had booked had changed their dates. By the time I arrived in Tanzania, it was too late to make other...
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Chris
The Adventure People
1 year ago
Hello, I am sorry to read your review. The other customers who had booked on the trek cancelled the day before it was due to start. As we guarantee departures we didn't want to cancel. It's very rare this type of situation happens and we took the view it is better the trek goes ahead. As regards the tipping, we understand you tipped $300 but were also told it is up to you as different people have different budgets, it is not compulsory. We also are very clear about tipping policy in our brochure for this particular trip which you received along with your booking confirmation. If you'd like to discuss further Chris, our CEO, would be very happy to have a call. Please do let us know.
Megbízható vevő
1 year ago
The tipping system didn’t feel voluntary when I was told the money was meant to support the staff’s families. At the end of the trip, I was given an envelope to put the money in, and in my case, I was told that $500 was the expected amount. However, I had £300 with me at the hotel, which I gave, as I didn’t have enough to meet the $500 expectation. £300 is already a significant amount, especially when the trip itself cost almost £2000, excluding flights.
I would appreciate a call from the CEO to address this issue. I signed up for a group tour and would like to know if any compensation is available due to the fact that I ended up traveling alone.
For future tours, I believe the company needs to ensure that women, unless they choose otherwise, are not placed in situations where they are isolated with a group of men for an entire week. To make matters worse, only one person could speak a little English, which made it incredibly difficult to communicate how I was feeling during the trip.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Kilimanjaro
It was so hands off. When I asked questions about water the answer I got led me to purchase unnecessary expensive additional equipment,
I turned up to my hotel to find it hadn’t actually been...
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0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Poor budget accommodation but co traveler's made the trip
I really enjoyed the tour in Morocco because my co traveler’s were all lovely people who made the trip.
I have used a competitor before and this tour did not come close as a comparison for several...
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0
Megosztás
HS
Heidi S
Feefo által hitelesített
Devon
1 year ago
Mit mondott Heidi S The Adventure People kereskedőről:
Five stars
Great service, prompt and useful answers to questions on live chat from real people!
0
Megosztás
CA
Carla
Feefo által hitelesített
1 year ago
Mit mondott Carla The Adventure People kereskedőről:
Fantastic! Safe to visit! Wonderful experience
I had a fantastic time in Jordan! Saleh was an amazing guide, super knowledgable about the history and traditions of Jordan. I felt completely safe, we didn‘t notice anything with the war going on in...
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0
Megosztás
SG
Sheena Gordon
Feefo által hitelesített
Epsom
1 year ago
Mit mondott Sheena Gordon The Adventure People kereskedőről:
10 out if 10
I booked a fantastic 8-day tour of Morocco through Adventure People. Booking was really easy, the price was great and the travel advisors were really responsive and helpful when I had questions.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Thailand solo tour
I had the absolute best time in Thailand! The tour was super well thought out and put together, the hotels were incredible, great guide and great communication before the tour. Would definitely book...
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0
Megosztás
LB
Louise Berry
Feefo által hitelesített
Bracknell
1 year ago
Mit mondott Louise Berry The Adventure People kereskedőről:
Highly recommend
Always responded quickly and were knowledgeable about the product they were selling. I would definitely recommend booking with them!
0
Megosztás
KM
Kenneth McGregor
Feefo által hitelesített
1 year ago
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Hassle free holidays!
Brilliant service, great prices and easy process. Always use them for my trips!
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.