Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Tenon Tours értékelések

Mind a(z) 762 vélemény megjelenítése

Susan

Feefo által hitelesített

4 years ago

Mit mondott Susan Tenon Tours kereskedőről:

Excellent service, custom experience, worth the cost

I would definitely recommend them (already have!) to anyone looking for a quality and well-planned holiday. They provided top tier service and thoughtful activities with plenty of variety that was...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback and recommendation, Susan! We are pleased to hear that you enjoyed your trip to Thailand - what an exciting destination! I see you worked with Rachel so will be sure to pass your comments along to her. :) We truly appreciate you choosing to book your trip with us and hope that we'll have the opportunity to work with you again in the future.

Susan

Feefo által hitelesített

4 years ago

Mit mondott Susan Tenon Tours kereskedőről:

Tenan tours made planning a trip so easy. They organized hotels, drivers, car rentals and transport throughout our journey. The challenges we had were with vouchers being accepted for entry. Tenan...

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Elizabeth

Tenon Tours

4 years ago

Hi Susan, thank you for sharing your honest feedback with us! Your comments regarding the Tenon Tours mobile app are very useful, so I have shared them with our team so that we can address them moving forward. I am happy to hear that you enjoyed your trip otherwise and had a great experience while in Scotland and England! Thank you for choosing to travel with us and we hope to work with you again soon.

Megbízható vevő

Feefo által hitelesített

4 years ago

Perfect for large family group

Tenon Tours provided reassuring and knowledgeable advice about our trip. The customized itinerary was flexible and perfect for our large family group.

Elizabeth

Tenon Tours

4 years ago

Thank you for choosing to travel with Tenon Tours! We are so happy to hear that your personalized itinerary was the perfect fit for your family trip. We hope we'll be able to work together again in the future.

Mary

Feefo által hitelesített

Shannon

4 years ago

Mit mondott Mary Tenon Tours kereskedőről:

Well Worth the Wait!

We first booked 3 years ago and had to cancel because of my husband’s health. Two more cancellations resulted from the Covid Pandemic. We just had a fabulous week. Our tour guide, Michael(CIE Tours)...

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Elizabeth

Tenon Tours

4 years ago

Hi Mary, thank you for taking the time to provide your feedback. We're pleased to hear that you enjoyed your tour of Ireland and hope to work with you in the future!

John

Feefo által hitelesített

4 years ago

Mit mondott John Tenon Tours kereskedőről:

Ireland & Scotland ... AMAZING!

Tenon Tour's did an excellent job selecting the sites and tours that met our goals. We were able to do most everything they recommended.

Elizabeth

Tenon Tours

4 years ago

Hi John, thank you for sharing your experience! I'm happy to hear that you enjoyed the selected sites and tours of your Ireland and Scotland trip. We hope we'll have the chance to work with you again.

Cale

Feefo által hitelesített

4 years ago

Mit mondott Cale Tenon Tours kereskedőről:

Great Customer Service

Maggie was great to work with from the start. There is great communication and they were very upfront on what to expect throughout the process.

Elizabeth

Tenon Tours

4 years ago

Thank you for your customer service feedback, Cale! This is wonderful to hear and I know Maggie will be happy to read your comments! We are excited about your upcoming trip to Ireland.

Lauren

Feefo által hitelesített

4 years ago

Mit mondott Lauren Tenon Tours kereskedőről:

Very quick with responses and easy to work with!

Elizabeth

Tenon Tours

4 years ago

Thank you for your 5-star review, Lauren! We are looking forward to your Ireland trip.

Mary Ann

Feefo által hitelesített

Little Silver, NJ

4 years ago

Mit mondott Mary Ann Tenon Tours kereskedőről:

Knowledgeable, quick to respond , wonderful to work with.

Excellent service ,knowledgeable staff. Will use them again. Rachel Dorsey especially was delightful. Got right back to me with answers, suggestions and I feel very confident booking with them.

Elizabeth

Tenon Tours

4 years ago

Hi Mary Ann, thank you so much for sharing your feedback! I'm happy to hear that you received excellent service from Rachel. I'll be sure to pass this along to her. :) Thank you for choosing Tenon Tours to travel to Ireland - we are looking forward to hearing all about it!

Teresa

Feefo által hitelesített

4 years ago

Mit mondott Teresa Tenon Tours kereskedőről:

We enjoyed the trip and the hotels added

I think they did a good job picking hotels and places of interest. We did not use the restaurant suggestions, but I am sure after the other two, they would have been in line.

Elizabeth

Tenon Tours

4 years ago

Hi Teresa, thank you for sharing your experience with us. We're happy to hear that you enjoyed your trip and the selected accommodations! I'll be sure to share this with Janet and Natasha so they can read your comments. Thank you for choosing Tenon Tours and we hope to work with you again in the future!

Megbízható vevő

Feefo által hitelesített

4 years ago

Excellent experience

Extremely responsive, professional, and attentive to detail. We were trying to re-book a trip we had to cancel in 2020 due to COVID and I was so pleased at how helpful and pleasant the staff were in...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your experience with us. This is wonderful to hear! We are so excited that you are finally able to take your trip to Scotland! I see you have been working with Monica for your rebooking, so I'll be sure to pass your comments along to her. We can't wait to hear all about your trip.