Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Tenon Tours értékelések

Mind a(z) 764 vélemény megjelenítése

Ellen

Feefo által hitelesített

4 years ago

Mit mondott Ellen Tenon Tours kereskedőről:

Almost perfect

The people at Tenon tours could not have worked harder for us before and during the trip.

Elizabeth

Tenon Tours

4 years ago

Hi Ellen, thank you for sharing your review! I'm happy to hear that you had a positive experience with our team on your Scotland trip. We hope we'll have the opportunity to plan another trip for you in the future.

Megbízható vevő

Feefo által hitelesített

4 years ago

Great trip

Started off rocky but after getting another agent we were delighted with our trip!

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback! I'm happy to hear that you were delighted with your Ireland trip as well as your experience working with Rachel. We hope we'll have the chance to work with you again in the future! :)

Abigail

Feefo által hitelesített

4 years ago

Mit mondott Abigail Tenon Tours kereskedőről:

Poor service and wouldn't book through them again

Very slow response time (more than a week on several occasions) by Tenon coordinator regarding questions on itinerary, car rental, lodging and other trip-related questions before the trip. During the...

Olvasson erről többet

Megbízható vevő

Feefo által hitelesített

4 years ago

They took us to some fabulous sites

Service was good. We requested more rural type hotels and 2 of the 5 were very nice garden type settings. Some of the tour guides were exceptional and some were not so good.

Elizabeth

Tenon Tours

4 years ago

Thank you for taking the time to share your review with us! We would love to hear more about your tour guide experience so that we can investigate further. I have shared this with our team so that someone can reach out to you to learn more. You can also reach out to your Travel Specialist or contact us at travel@tenontours.com.

William

Feefo által hitelesített

Fort Worth

4 years ago

Mit mondott William Tenon Tours kereskedőről:

Great Trip!

We were very pleased with Tenon Tours and their service. When we had an issue with the rental cars, the team worked to resolve the problem with Enterprise and got us underway as quickly as possible....

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback and recommendation! We are so happy that you were pleased with our service and trip to Ireland. We do have a formal referral program where you can receive exclusive rewards when you refer new travelers to Tenon Tours. You can learn more here: https://info.tenontours.com/referral-program.

Megbízható vevő

Feefo által hitelesített

4 years ago

Very helpful !

Very helpful and their response time was amazing. Monica was very friendly and made sure we got exactly what we want in our trip!!

Elizabeth

Tenon Tours

4 years ago

Thank you for your review! I'm happy to hear that you had a great experience planning your trip to the British Isles with Monica. We are looking forward to hearing all about it!

Mary

Feefo által hitelesített

Silver Spring

4 years ago

Mit mondott Mary Tenon Tours kereskedőről:

Disappointed in their Encore Performance

Booking for Iceland went well, but once deposit was down, service was minimal. Lots of automated, general emails about this and that, but most of it was unnecessary clutter. Waited weeks for replies...

Olvasson erről többet

Mark

Feefo által hitelesített

CT. TRAVELER

4 years ago

Mit mondott Mark Tenon Tours kereskedőről:

Pleasure to work with

The Tenon team has been a pleasure to work with. They have been responsive to all of our requests and they have put together a great itinerary.

Elizabeth

Tenon Tours

4 years ago

Thank you for your kind words, Mark! I am happy to hear that you've had such a pleasurable experience working with Stephanie so far. :) I'll be sure to pass your comments along to her. We are looking forward to hearing all about your time in Ireland!

James

Feefo által hitelesített

4 years ago

Mit mondott James Tenon Tours kereskedőről:

They carefully design our trips to add special touches that we might not think of. I would strongly recommend them to anyone.

Elizabeth

Tenon Tours

4 years ago

Hi James, thank you for being a repeat traveler of Tenon Tours. We are very excited about your upcoming journey and look forward to hearing all about it!

Susan

Feefo által hitelesített

4 years ago

Mit mondott Susan Tenon Tours kereskedőről:

Bucket List check off, dreams do come true.

They gave me the exact trip I wanted, a variety of places to stay, different modes of transportation and great ideas for things to do and see while on the trip. I can't wait to go next year.

Elizabeth

Tenon Tours

4 years ago

Hi Susan, thank you so much for choosing Tenon Tours to plan your bucket list trip to Ireland! You are in great hands with Stephanie and Emily. :) We can't wait to hear all about your time abroad and of course, see some amazing photos along the way.