It was simple and straight forward finance application. Had no issues all the wag through the finance agreement. When requested settlement - received it promptly and account was closed as soon as...
Olvasson erről többet
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Megosztás
JW
James Worrall
Feefo által hitelesített
6 years ago
Mit mondott James Worrall Specialist Motor Finance kereskedőről:
Very helpful
Very helpful and professional gave me all the information I needed
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Megosztás
CR
Christopher Rhodes
Feefo által hitelesített
6 years ago
Mit mondott Christopher Rhodes Specialist Motor Finance kereskedőről:
Brilliant service
Very helpful when calling
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Megosztás
JH
James Heppell
Feefo által hitelesített
6 years ago
Mit mondott James Heppell Specialist Motor Finance kereskedőről:
Prompt action
Very good service. Requested a settle figure which was calculated straight away.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Quick service
Really easy to get the information I wanted.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Lack of conformation / slow response
I haven't had a response yet to the web form I've sent to you. Admittedly it has only been a few days since sending it but I'd have at least liked an email acknowledgement that it has been received...
Olvasson erről többet
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. We always try and reply to our customers as soon as possible. While our process allows up to 7 working days for us to respond to all email requests we do aim to send them out the same day where ever possible. We will look to implement acknowledgment emails as you suggested, hopefully this will put your mind at ease that we have received your email and are working on your query. If you would like to discuss this further please do not hesitate to contact us on 01244 200746.
SMFL
0
Megosztás
AS
Aisleigh Wagner-Stott
Feefo által hitelesített
6 years ago
Mit mondott Aisleigh Wagner-Stott Specialist Motor Finance kereskedőről:
Fantastic staff
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Megosztás
MM
Martin Molloy
Feefo által hitelesített
West lothian
6 years ago
Mit mondott Martin Molloy Specialist Motor Finance kereskedőről:
Great service
Very pleasant, and answered the question i had no problem.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
No response
Emailed twice for a settlement figure, no response both times. Not great service.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. Due to the current pandemic, we are experiencing an unprecedented volume of enquiries which has at times led to longer waiting and response times than is usual. We appreciate that this is causing frustration and we apologise for any inconvenience caused. If your query has not been resolved please call us on 01244 200746.
SMFL
0
Megosztás
Megbízható vevő
Feefo által hitelesített
6 years ago
Speedy and answered all my questions
Speedy and answered all my questions
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
