Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Southall Travel értékelések

Mind a(z) 10,847 vélemény megjelenítése

Ms Samina Dharamshi

Feefo által hitelesített

GBR

8 months ago

Mit mondott Ms Samina Dharamshi Southall Travel kereskedőről:

Roger

Very helpful and excellent service

Monika

Southall Travel

8 months ago

Dear Samina, Thank you for taking the time to share your feedback with us. It's always a great pleasure to hear that our customers found our service helpful and excellent. Regards, Southall Travel

Megbízható vevő

Feefo által hitelesített

8 months ago

Good... quite satisfactory response.

Mrs Natasha Coolen

Feefo által hitelesített

GBR

8 months ago

Mit mondott Mrs Natasha Coolen Southall Travel kereskedőről:

Avoid if you want a peace of mind

We had a very disappointing and stressful experience with a travel agent -Amit He was not helpful at all It appeared we were being treated as kids and were threatened by his behaviour ,he changed...

Olvasson erről többet

Monika

Southall Travel

8 months ago

Dear Natasha, Thank you for taking the time to share your experience with us. We are really sorry to hear that you did not have a pleasant experience with one of our travel agents, Amit. Our main goal has always been to deliver excellent service to our clients, and it's disheartening to hear when we miss the mark. We are taking your comments seriously, rest assured it will be addressed properly. We will conduct a thorough investigation regarding this matter and go through any necessary re-training, coaching, or disciplinary action as needed. Regards, Southall Travel

Megbízható vevő

Feefo által hitelesített

8 months ago

Excellent service

Ruchika is very helpful & prompt

Mr Velupillai Thigal

Feefo által hitelesített

GBR

8 months ago

Mit mondott Mr Velupillai Thigal Southall Travel kereskedőről:

Excellent service and polite staff.

I didn't have any problem purchasing the ticket. I got the best deal and I am very satisfied with the service.

Monika

Southall Travel

8 months ago

Dear Valued Customer, We are greatly pleased to hear about your satisfying experience with our ticket purchasing service. We always aim to provide excellent service and ensure that our customers get the most value for their money. Regards, Southall Travel

Megbízható vevő

Feefo által hitelesített

8 months ago

Helpful and reasonably priced

Spoke with Ricky about flights. He was very helpful and gave us a few options which worked out to be very reasonable in cost and timings.

Monika

Southall Travel

8 months ago

Dear Valued Customer, Thank you so much for your feedback! We are always happy to hear when our team members are providing great service Regards, Southall Travel

Mrs Tazim Akhtar

Feefo által hitelesített

8 months ago

Megbízható vevő

Feefo által hitelesített

8 months ago

Nancy is great!

Nancy has always been great. I only ever go to her for a holiday!

Monika

Southall Travel

8 months ago

Dear Valued Customer, It's fantastic to hear that Nancy has consistently provided you with an excellent service. Her dedication to ensuring that every holiday is special and memorable is indeed remarkable. Regards, Southall Travel

Miss Sangavi Saravanapavan

Feefo által hitelesített

8 months ago

Megbízható vevő

Feefo által hitelesített

8 months ago

Extremely satisfied

Very helpful patient and detail options given by harsh to me to help confirm my travel Very satisfied

Monika

Southall Travel

8 months ago

Dear Valued Customer, We always strive to provide superior customer service to all our customers, and we are pleased to hear that Harsh was able to assist you in such a manner that made you feel satisfied. Regards, Southall Travel