Dear Customer, thank you very much for your feedback and good review. At Service Box, we have full UK coverage and only deploy manufacturer-approved engineers to your doorstep. With unlimited call outs and unlimited repairs, our customers have a peace of mind knowing their items are well protected in any event of a possible break down. If you need any help, please do give our team a call at 0800 802 1892 and we will be happy to help you. Thank you and have a great day! :)