I asked the question to the sales person I delt with " What are you charges or additions to the loan amount" the response was "You don't pay any cost. We make our commission off the loan provider"....
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Savvy Finance - Phil
Savvy
10 years ago
I have seen your review and this matter has not been brought to my attention. We don't appear to have been contacted about this. Can you please make contact with me to discuss the circumstances?Regards Bill T billt@savvy.com.au
I was told that the finance company had not sent the forms to you guys and that was the hold up but when i rang the finance company they told me that they had sent the forms 3 days earlier and the...
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Savvy Finance
Savvy
10 years ago
Hi Annette , thanks for taking the time to comment about your recent experience with us.We’d appreciate if you can let us know further because the loan documents were sent directly from the lender in your case. From time to time delays can occur and we apologise if this was the case in your situation.
If you would like to discuss this further, please feel free to make contact with your consultant Alastair on 02 9099 0774.
Megbízható vevő
10 years ago
The lender only sent the forms directly to me after i called them to find out what the hold up was and they had already sent the forms to you guys. Yet when i had asked that morning i was told that the forms had not been sent by the lender yet
Savvy Finance - Phil
Savvy
10 years ago
Your feedback has been acknowledged and acted upon so this problem doesn't occur again. Thanks for bringing it to our attention.
Regards Phil G
Vásárlás dátuma: 30/03/2016
0
Megosztás
TC
Trusted Customer
Victoria
10 years ago
Mit mondott Trusted Customer Savvy kereskedőről:
Ben hosking was an excellent broker who went above and beyond to help me secure my loan very easy to deal with and response time was amazing !
I was very pleased with Savvy finance's services!! they were very professional and customer service was great i'd definitely recommend and use them again
Many Thanks
Ian Davidson
Vásárlás dátuma: 09/07/2015
0
Megosztás
Megbízható vevő
10 years ago
Quite an easy process though spent a little time chasing up SAVVY points of contact
Savvy Finance
Savvy
10 years ago
Hi Frank, thanks for sending us your feedback and we'll make sure you have a better experience with your next finance. Happy driving.
All was good except for the sales person who was not responsive when I left messages on his mobile & emails. When we first started to communicate to discuss what services I would like he was very...
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Phil Goedecke
Savvy
10 years ago
Thanks for your feedback. We try and provide the best possible customer service at Savvy so I am sorry your expectations were not met. I hope next time you have a need for finance you will consider us once again. Your comments are useful in that it helps us to identify areas where we need to improve. Thanks again for taking the time to let us know.
Vásárlás dátuma: 31/03/2016
0
Megosztás
Megbízható vevő
10 years ago
Very good service, process was quick and straightforward
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services to save our customers money. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services to save our customers money. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.