Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.
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értékelés az elmúlt évben
A(z) Ruby Group már nem aktív Feefo ügyfél
Mind a(z) 3,310 vélemény megjelenítése
MD
Malcolm Donaldson
2 years ago
Elégedett a szállítással
Mit mondott Malcolm Donaldson Ruby Group kereskedőről:
Delivered expediently
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Vélemények a termékekről
Vásárlás dátuma: 26/02/2024
0
Megosztás
PH
Patricia Hagen
2 years ago
Elégedett a szállítással
Feltöltött média
Összes média megtekintése – (1)
Mit mondott Patricia Hagen Ruby Group kereskedőről:
Good communication. Nice price and helpful staff . Personally living in Scotland they come here when haveb a load something to consider if need Wood quickly but if don't mind waiting it's great
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your cladding - it looks great!
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Vélemények a termékekről
Vásárlás dátuma: 26/02/2024
0
Megosztás
MS
Martin Symonds
2 years ago
Elégedett a szállítással
Mit mondott Martin Symonds Ruby Group kereskedőről:
They were fast, efficient and completely hassle free. They couldn't have been any better.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Vélemények a termékekről
Vásárlás dátuma: 26/02/2024
0
Megosztás
KC
Kris Cook
2 years ago
Elégedett a szállítással
Mit mondott Kris Cook Ruby Group kereskedőről:
Needed a gate that was oversized and found these guys. Totally impressed with the quality and speed of delivery of the item and the client was very happy thank you.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Vásárlás dátuma: 06/02/2024
0
Megosztás
Megbízható vevő
2 years ago
Elégedett a szállítással
Excellent servive, delivered on time, good communication.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
The product is good. The delivery was thrown onto our drive, no-one rang the bell and the photo of proof wasn't our property!
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your review. Your feedback means a lot to us. I am so sorry that the driver did not ring the doorbell or try to contact you, this is our policy that all drivers should do this. I have passed this onto the Logistics Manager to ensure this does not happen in the future. Please forgive this mistake and do let us know if there is anything else we can do for you!
Many thanks again
Genei
Vélemények a termékekről
Vásárlás dátuma: 19/02/2024
0
Megosztás
AP
Adrian Palmer
South Norfolk
2 years ago
Elégedett a szállítással
Mit mondott Adrian Palmer Ruby Group kereskedőről:
Very good service- quick delivery of quality fence rails.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your fence rails
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Great product that exceeded my expectation because the price was brilliantly competitive
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Never having done a full re-clad before I was not sure what to order in terms of the most cost effective lengths for the project. Sent a drawing to them and they were able to put together the best...
Olvasson erről többet
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. The Photos look great!
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Vélemények a termékekről
Feltöltött média
Összes média megtekintése – (2)
Vásárlás dátuma: 17/10/2022
0
Megosztás
PB
Phillip Barlow
2 years ago
Elégedetlen a szállítással
Mit mondott Phillip Barlow Ruby Group kereskedőről:
Poor customer service. Told gates were due to delivered, I had to contact them when they weren’t and it because the transport had broke down, which seems to be a regular occurrence after reading...
Olvasson erről többet
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you for taking the time to write us a review. I am sorry you feel you could only give us one star, it is our ambition that we provide a 5 star service to all our customers. I am sorry that this did not appear to happen on this occasion. I have looked into this for you and can see that you were sent a notification that the driver had broken down, which is always unfortunate when this happens, we were told that the driver might be able to complete their route depending on how quickly the repairs could be done. We then informed you that when the driver advised us that they could not complete the route, your delivery would be with you Monday Morning instead. I am so sorry for this unfortunate delay, this was not within our control but we are terribly sorry for the inconvenience this may have caused you.
Many thanks and sorry again
Genei
Customer Services
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.