Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Road Runner értékelések

Mind a(z) 1,035 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

5 years ago

Excellent sevice and value

Excellent value and service . Gentleman who dealt with my account was very helpful and précis. Over all very impressed and wish I made contact earlier.

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. Our goal is to offer the best level of service whilst remaining competitive so it is great to hear your feedback. Best wishes, Lee

Paul

Feefo által hitelesített

5 years ago

Mit mondott Paul Road Runner kereskedőről:

Happy to be insured again with Roadrunner

Simple enough to do online. Reasonable new rate of insurance again.

Lee *****

Road Runner

5 years ago

Hi Paul, thanks for your review. It is great to hear that you found the online system useful. Your feedback is appreciated. Best wishes, Lee

Harjeet

Feefo által hitelesített

5 years ago

Mit mondott Harjeet Road Runner kereskedőről:

Amazing Customer Service, Highly recommended

I've been with Road Runner for 11 years now, Always recieved amazing customer service from this company, friendly staff and never had an issue!

Lee *****

Road Runner

5 years ago

Hi Harjeet, thanks for taking the time to leave a review. Our aim is to offer the best possible service at all times so we are delighted to receive your feedback. Your continued loyalty is appreciated. Best wishes, Lee

Megbízható vevő

Feefo által hitelesített

5 years ago

Would recommend to buy from you

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. We appreciate you taking the time to provide this feedback. We are more than happy to reward recommendations and if you would like to know more about this do get in touch. Best wishes, Lee

Megbízható vevő

Feefo által hitelesített

5 years ago

Very polite and helpful,can't improve on that

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. We strive to offer the best possible service at all times so your comments are appreciated. Best wishes, Lee

Peter

Feefo által hitelesített

5 years ago

Mit mondott Peter Road Runner kereskedőről:

Yes I would

Lee *****

Road Runner

5 years ago

Hi Peter, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Peter

Feefo által hitelesített

5 years ago

Mit mondott Peter Road Runner kereskedőről:

Good prices

Good service on the phone, not so good at renewal, sending about 12 pdf files via email, to try and work out how much they want to renew. Just need to send it through the post like normal insurance...

Olvasson erről többet

Lee *****

Road Runner

5 years ago

Hi Peter, thanks for taking the time to leave a review. We are pleased to hear that you have been happy with our service and we appreciate your feedback. We welcome all feedback and will be sure to take note of this. Best wishes, Lee

Megbízható vevő

Feefo által hitelesített

5 years ago

excellent service broker was very helpful.

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. It is great to hear that you have been happy with our service and we appreciate your feedback. Best wishes, Lee

Malcolm

Feefo által hitelesített

town of Goole

5 years ago

Mit mondott Malcolm Road Runner kereskedőről:

good but keeps getting dearer

I think the staff are very good and would recommend road runner but the cost keeps going up

Lee *****

Road Runner

5 years ago

Hi Malcolm, thanks for your review. We are pleased to hear that you have been happy with our service. We aim to offer the best possible customer experience and ensure we offer our most competitive rates. Your continued custom is very much appreciated. Best wishes, Lee

Chris

Feefo által hitelesített

garforth

5 years ago

Mit mondott Chris Road Runner kereskedőről:

would be five stars if they would still add stock over phone!

been with these guys for over a decade and never had any problems with them, fair prices,good customer services overall, the only slight negative is if you call to add a vehicle depending who you get...

Olvasson erről többet

Lee *****

Road Runner

5 years ago

Hi Christopher, thanks for taking the time to leave a review. We appreciate your feedback and we are sorry for the inconsistency experienced. We introduced the portal to give our customers access to the MID at all times, including when the office is closed. We remain committed to providing the best possible service and appreciate your loyalty. Best wishes, Lee