Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Red Funnel Isle of Wight Ferries értékelések

Mind a(z) 58,284 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

12 years ago

The attitude of your staff ALWAYS is polite & helpful. This in marked contrast to…

The attitude of your staff ALWAYS is polite & helpful. This in marked contrast to the other main provider. I now prefer to use RF for this reason, even though the S'oton route is generally not...

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Red Funnel Isle of Wight Ferries

12 years ago

We appreciate you taking the time to tell us about your journey. Thank you for your kind comments. We're so glad that you had a good trip. We are really proud of our staff and I'm glad that they helped you to enjoy your time with us. We hope you have a great Christmas and look forward to seeing you on board in the New Year!

Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

Booking and checking in service excellent. Did not buy refreshments, but there is not enough…

Booking and checking in service excellent. Did not buy refreshments, but there is not enough seating for passengers to travel in comfort

Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

A good, reliable service that has always been on time.

Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

Staff very good and helpful. The only thing that is off putting is that dogs…

Staff very good and helpful. The only thing that is off putting is that dogs are allowed in all areas, I am quite fond of dogs but have several relatives that are allergic to animal fur, therefore...

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Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

Staff extremely smiley, approachable and friendly. We are fairly regular red funnel users as my…

Staff extremely smiley, approachable and friendly. We are fairly regular red funnel users as my family still live on the Island and this standard of service is always consistent. The only negative...

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks so much for taking the time to tell us about your trip. Thank you for your kind comments. We will look into the smell that you describe and appreciate you letting us know about this. The refit will certainly address this as the catering facilities will be replaced but we will make any steps we can in the meantime. We hope you have a great Christmas and look forward to seeing you on board in the New Year!

Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

Website very easy to use.

Vásárlás dátuma: 16/12/2013

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Feefo által hitelesített

12 years ago

Very good service on board and at both Southampton and East Cowes port, and we…

Very good service on board and at both Southampton and East Cowes port, and we loved the festive additions of carol singers and Christmas dinner on the way over to the island. Food and drink seemed...

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks so much for taking the time to leave feedback. Thank you for your kind comments. We're glad you enjoyed the festive additions. We will look into the smell that you describe and appreciate you letting us know about this. The Falcon refit (http://www.redfunnel.co.uk/newlook) will certainly address this as the catering facilities will be replaced but we will make any steps we can in the meantime to address this. We hope you have a great Christmas and look forward to seeing you on board in the New Year!

Vásárlás dátuma: 16/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

Your staff were excellent. We met a friend on board who was trying to get…

Your staff were excellent. We met a friend on board who was trying to get to the hospice before her fiancé died. Your staff arranged to get her offloaded first and we reached the Hospice in time....

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks so much for taking the time to feedback to us. I am so sorry that you had to travel with us under those circumstances but I am so glad that our staff were able to help in some small way.

Vásárlás dátuma: 16/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

Disappointing - regularly use Wightlink. Dirty vessel - lack of passenger space and as a…

Disappointing - regularly use Wightlink. Dirty vessel - lack of passenger space and as a family traveling with a dog you had sit in a disgraceful, filthy shelter on deck. Return journey made in...

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Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry to hear this. We are currently reviewing our pet policy and big improvements are on the way as part of our £2m refurbishment of Red Falcon which will take place in time for Easter 2014. More information can be found at http://www.redfunnel.co.uk/newlook

Vásárlás dátuma: 16/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

my only comment would be the price of your food and beverages. and where are…

my only comment would be the price of your food and beverages. and where are the proper cups gone. Sad to see I have to pay for over priced yukky coffee that come in a paper cup. disappointed!

Vásárlás dátuma: 16/12/2013