Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Red Funnel Isle of Wight Ferries értékelések

Mind a(z) 58,284 vélemény megjelenítése

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Feefo által hitelesített

12 years ago

Their twitter and web pages are too far behind. They do not update travel information.…

Their twitter and web pages are too far behind. They do not update travel information. Bad weather, cancelled ferries are sometimes 15 hours behind. Staff need training in customer relations the...

Olvasson erről többet

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear that you were disappointed with our communications during bad weather, we have a dedicated twitter account for travel information @RF_Travel_News. Thank you for your feedback and we will distribute this across the operations team Customer Services

Vásárlás dátuma: 23/12/2013

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Feefo által hitelesített

12 years ago

After the recent extortionate ferry price's from Wightlink and consistant poor service I was forced…

After the recent extortionate ferry price's from Wightlink and consistant poor service I was forced to use red funnel to get to lymington vior Southampton. From booking through till completed journey...

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Megbízható vevő

12 years ago

To go with below comments. Fumbled feedback button. Thanks

Vásárlás dátuma: 23/12/2013

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Feefo által hitelesített

12 years ago

Good price with voucher

Vásárlás dátuma: 23/12/2013

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Feefo által hitelesített

12 years ago

There were enough seats for approx. 3 /4 of your passengers on our day return…

There were enough seats for approx. 3 /4 of your passengers on our day return trip on 21st December. The Pet area akin to a leaky conservatory, battered by the unusual gales - we eventually found a...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, our Red Falcon ferry will be going in for a major refurbishment, this will increase the seating by 55% as well as improve the pet facilities and will be in for Easter 2014. For more details please visit: http://www.redfunnel.co.uk/newlook Customer Services

Vásárlás dátuma: 23/12/2013

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Feefo által hitelesített

12 years ago

The red funnel service is a well oiled machine but the day we used the…

The red funnel service is a well oiled machine but the day we used the service the boat was running 15 minutes late boarding, but there was no explanation given!

Vásárlás dátuma: 22/12/2013

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Feefo által hitelesített

12 years ago

Very good service. Runs like clockwork and never a problem. The online booking and arrival…

Very good service. Runs like clockwork and never a problem. The online booking and arrival procedure is very easy and convenient. The ships are getting a bit tired-looking but I hear one is due for a...

Olvasson erről többet

Vásárlás dátuma: 22/12/2013

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Feefo által hitelesített

12 years ago

Our ferry times were extremely busy on both journeys. Although we got seats other folks…

Our ferry times were extremely busy on both journeys. Although we got seats other folks were not so lucky. Hopefully the upcoming update to the ferry will make a difference.

Vásárlás dátuma: 22/12/2013

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Feefo által hitelesített

12 years ago

It seems that money is the only thing red funnel are interested in not comfort…

It seems that money is the only thing red funnel are interested in not comfort for passengers several seating booths have been removed to open up bar space meaning much needed seating is lacking....

Olvasson erről többet

Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry to hear you couldn't find a seat. The good news is that we are adding 55% more internal seats to the Red Falcon in time for Easter 2014. This is part of a major £2m investment to the passenger areas on this ship. Further details can be found at: http://www.redfunnel.co.uk/newlook

Megbízható vevő

12 years ago

This sounds great but and it's a big but,will your time tables show when this ferry is sailing so it can be booked by families or will it still be the luck of the draw as to what ferry we will be crammed on to.

Vásárlás dátuma: 18/12/2013

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Feefo által hitelesített

12 years ago

My wife is currently handicapped recovering from a broken leg . The service we received…

My wife is currently handicapped recovering from a broken leg . The service we received with parking immediately adjacent to lift on both journeys was much appreciated and the well organised .

Vásárlás dátuma: 22/12/2013

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Feefo által hitelesített

12 years ago

The ferry was packed and we had to stand most of the way

Red Funnel Isle of Wight Ferries

12 years ago

We are sorry to hear you had to stand during your crossing. We are increasing the Red Falcon's seating by 55%, which will be in time for Easter 2014. For more details please visit http://www.redfunnel.co.uk/newlook Customer Services

Vásárlás dátuma: 22/12/2013