Ramble Worldwide vélemények

Thank you for your valued feedback. We are so pleased to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Thank you for your wonderful feedback. It is so pleasing to receive such a lovely review of your experiences. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our new 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

We're sorry to hear that booking your holidays wasn't as smooth are you or we had hoped. The delay with your second holiday was due to us having to request both an extra hotel room for you and a flight from East Midlands Airport rather than Birmingham. Unfortunately we weren't able to confirm your holiday until we had both room and flight in place. Despite the frustrating delay,we hope the courtesy calls from my colleagues keep you updated in the days before we had your arrangements in place. We hope you can now look forward to your forthcoming holidays to the Channel Islands and the Caribbean. Angus Russell Planning Manager

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Hello and thanks for your feedback. Advice as to the deposit and balance payments is reached from the Travel Info tab then the How to Book page on the website. It's also clarified on the Booking Conditions which are linked from the same page or view viewable during the online booking process. I hope this helps - we do recognise that some information could stand out more on some of our web pages are currently working on this. Regarding the glitch you reported with the email links sent on completing your booking, we are aware of a technical fault which affected our website on Sunday, and we're sorry for the frustration that this must have caused you. Enjoy your walk along the Hadrian's Wall trail in July - if you have any further queries (or gripes) please get right back to us! Angus Russell Planning Manager

Thanks for your feedback - we believe the difficulty arose due to the time difference between Canada and the UK. Your email was received after our office had closed on Friday and wasn't picked up until Monday. We're however pleased to note that we were able to easily resolve your query over the phone. Angus Russell Planning Manager

This is wonderful news! We are delighted that you have experienced an excellent customer service with us to date. We continue to do all we can to deliver excellence throughout.It is so delightful to know that you benefited from the professional and friendly support of our booking team. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Thanks for your reviews following your two (completely) different holidays. Cuba can still be one of the great frontiers of travel; we're pleased you enjoyed your experience and weren't discouraged by the inevitable uncertainty that characterises trying to do anything in that part of the world. We do try to keep to plan, but it's not the easiest place in the world to do so! We see you're visiting a completely different island next - enjoy your Autumn holiday to Majorca. Angus Russell Planning Manager

Thank you for your feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager