Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Ramble Worldwide értékelések

Mind a(z) 9,088 vélemény megjelenítése

Megbízható vevő

11 years ago

Good response

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 18/03/2015

Megbízható vevő

11 years ago

Found the booking process very straight forward and user friendly.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 20/03/2015

Megbízható vevő

11 years ago

helpful and courteous

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 20/03/2015

Megbízható vevő

11 years ago

Fantastic holiday - saw parts of Morocco I am sure most tourists don't see. Loved…

Fantastic holiday - saw parts of Morocco I am sure most tourists don't see. Loved our leader and the two local guides. Felt very safe with them. Hotel staff were rude - minor drawback and didn't...

Olvasson erről többet

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thanks very much for your review; I'm glad you enjoyed your holiday so much and managed to see so much both on and off the beaten track in your week. Finding a hotel in Marrakech which is ideal on all fronts has proved something of a challenge over the years. After many visits to the city, we thought we'd found the perfect fit in terms of location, facilities and the sort of place to base our brand of holiday! We continuously monitor feedback on the hotels we use to maintain standards and we'll certainly keep an eye on this one for you. We're always happy to answer questions about our hotels and any other aspect of our holidays, so feel free to get in touch again before your next holiday with us. Angus Russell Planning Manager

Vásárlás dátuma: 19/02/2015

Megbízható vevő

11 years ago

Very helpful staff were able to answer all my questions.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We are delighted that you found our staff to be friendly and knowledgeable. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 02/03/2015

Megbízható vevő

11 years ago

I received very good service when I booked my recent holiday - efficient, very clear and…

I received very good service when I booked my recent holiday - efficient, very clear and friendly reception.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. It is so pleasing to know you had enjoyed a professional and friendly experience with our staff. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 11/03/2015

Megbízható vevő

11 years ago

Friendly service

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 28/02/2015

Megbízható vevő

11 years ago

All my queries were dealt with efficiently and politely

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Vásárlás dátuma: 12/03/2015

Megbízható vevő

11 years ago

No problem with the booking procedure. Not happy that you make a credit card charge…

No problem with the booking procedure. Not happy that you make a credit card charge on the deposit. We look forward to the holiday.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Unfortunately, their is nothing we can do about the credit card charge and this is something that you would need to take up with your provider. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 11/03/2015

Megbízható vevő

11 years ago

Very good. Even better if the checking of single rooms availability have been quicker and…

Very good. Even better if the checking of single rooms availability have been quicker and the message left on my phone had said that single rooms were not available rather than just please ring us...

Olvasson erről többet

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We take all reviews very seriously and we will therefore be looking in to your comments to prevent such a situation from happening again. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Vásárlás dátuma: 10/03/2015