The online booking went OK except for the final confirmation page which appeared to cause a problem with my browser (Microsoft). It was only when I received the confirmation email that I was aware...
Olvasson erről többet
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks very much for your feedback and apologies for the moment of uncertainty at the end of making your online booking. I've spoken to my colleague who heads up our IT team and he is actively seeking to resolve this occasional technical glitch - we don't think the problem would have been with your browser. Thanks for booking with us again; we hope you enjoy your holiday to Italy this summer.
Angus Russell
Planning Manager
Staff efficient, helpful and friendly. All information, e-mails, tickets, labels etc arrived promptly.. Thank you.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your recent feedback. We are delighted that you have experienced an efficient service to date. We always strive to provide an excellent all round customer service, and as a result of this, we have so many of our clients travel with us again and again on holidays all over the world. We hope you too will continue to experience memorable and enjoyable times with us - always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your message - we've just resent you a complete booking confirmation pack by email. If you have any further queries please get right back to us. Otherwise, we hope you enjoy your holiday to South Africa.
Angus Russell
Planning Manager
The process of booking was an efficient, friendly and stress free experience.Many thanks.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted to hear that you found our service to be friendly, reliable and stress-free. We always strive to provide an excellent customer service experience to all of our clients. We hope you will continue to only enjoy such experiences with us - always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We always strive to provide an excellent customer service experience to all of our clients. Wishing you only wonderful and memorable holidays with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. I am delighted that you found our online booking process of benefit and as you say 'straight forward'. Wishing you only memorable and enjoyable times with us always.
Kind regards
Darren Fields
Sales Development Manager
Through with the booking including taking in insurance details and passport number. Patient and knowledgeable about the procedure,
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted to hear that you found our booking procedure of real benefit. We always wish to provide the very best possible customer service throughout the entire process. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Responses were prompt and polite and personable. Since my booking was provisional dependent on the number of other people that sign up for this trip, I cannot add more feedback. So far, so good!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted that, so far, you have received a professional and friendly experience. We always strive to provide the very best customer service experience for all of our clients. We hope you will continue to receive only positive and enjoyable times with us at all times.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. Always pleasing to receive positive feedback from our clients, for which we are most grateful. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
My initial contact did not produce a very good response. I was told it would take up to 48 hours to get back to me over the possibility of a single room. This did not happen. Eventually I was...
Olvasson erről többet
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback and I'm pleased we got there in the end. But I'm sorry for the delay in confirming your single room for your next holiday with us. Despite the delay in being able to finalise your arrangements this time, we hope you have a great holiday.
Angus Russell
Planning Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.