Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Ramble Worldwide értékelések

Mind a(z) 9,090 vélemény megjelenítése

Megbízható vevő

11 years ago

Helpfull and efficient when I rang to change my booking. Although I have had to…

Helpfull and efficient when I rang to change my booking. Although I have had to pay £90 extra per person to fly from Birmingham when I was quoted £40.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thanks for your feedback; it's great to hear that you found our sales team helpful. Airfare do tend to be subject to change and we regret this change in price between us initially looking at the fare for this route and you being in a position to accept. We hope that you enjoy your trip to Portugal. Angus Russell Planning Manager

Vásárlás dátuma: 29/04/2015

Megbízható vevő

11 years ago

Good

Vásárlás dátuma: 02/05/2015

Megbízható vevő

11 years ago

The options to shorten the walk or use alternative routes was really good. There was no…

The options to shorten the walk or use alternative routes was really good. There was no mention of optional pay for excursions and dropping out was a no no as it put the cost up for the rest - that...

Olvasson erről többet

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thanks for your feedback and we're glad to hear that you enjoyed your holiday. I'm not entirely sure what happened here with regard to the daily programme; our policy is that if you don't participate in a locally arranged day's walk or other activity you shouldn't have to pay for it. One of the principal reasons we do not include these costs in the holiday charge is to allow the flexibility, wherever possible, for group members to participate in as little or as much of the holiday arrangement as they choose. We're sorry for any confusion but hope you did ultimately enjoy the walks you took where you might otherwise have taken an extra free day. Angus Russell Planning Manager

Vásárlás dátuma: 29/04/2015

Megbízható vevő

11 years ago

Efficient.

Vélemények a termékekről

Vásárlás dátuma: 23/04/2015

Megbízható vevő

11 years ago

First Ramblers holiday for many years, so can't really comment.

Vélemények a termékekről

Vásárlás dátuma: 18/04/2015

Megbízható vevő

11 years ago

.jjjjjj

Vélemények a termékekről

Vásárlás dátuma: 10/04/2015

Megbízható vevő

11 years ago

I booked late and had to travel on a later plane. The office staff were excellent…

I booked late and had to travel on a later plane. The office staff were excellent in making the necessary arrangements

Megbízható vevő

11 years ago

Good

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thanks for your feedback; we are a bit perplexed as to what happened on this holiday as your tour leader has previously led this holiday with positive feedback several times before. As a company, we've also been operating this holiday for many years so would not have anticipated anything other than it to run without difficulty. We're sorry that the itinerary does not appear to have operated as smoothly as either you or we had hoped and are currently investigating what happened. We will be in touch with you again directly in the near future with a fuller response. Angus Russell Planning Manager

Vélemények a termékekről