It’s really just efficiency and attention to detail that I noticed could be improved.
The quotes sent by planet were wrong on a couple of occasions (wrong number of people and wrong amount e.g. £3000...
Olvasson erről többet
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Hi G - I totally agree with your comments. Our automated quoting system did have some issues with corrupt data- however with your useful feedback we have been able to resolve these issues. At this time of year all holiday companies are extremely busy and we did advise that we were prioritising last minute trips over those in the future - I am really glad we got you booked up at no extra costs to those advised in our quote and that you are set for the trip in June 2019 - just a bit of a wait looking forward to it!!!! ;-) Matt @ Planet
Vásárlás dátuma: 11/10/2018
0
Megosztás
TC
Trusted Customer
7 years ago
Mit mondott Trusted Customer Planet Kitesurf Holidays kereskedőről:
Knowledgeable, understanding and incredibly patient. Tried very hard to ensure we booked the holiday that would work for each family member within our budget. So glad I used them
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Hi Sarah - lovely comments, many thanks Matt
Vásárlás dátuma: 04/10/2018
0
Megosztás
Megbízható vevő
7 years ago
Excellent service.
Even though the hotel we originally wanted was not available we had excellent advice on the other hotels, as well as recommendations for restaurants etc.
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Many thanks Jan - really happy to have come up with the right solutions - Matt
Excellent. Fast, helpful and insightful. Made it really easy. High hopes for an amazing holiday
Vásárlás dátuma: 20/09/2018
0
Megosztás
Megbízható vevő
7 years ago
They know the place, all worked out as planned and spot delivered beyond the description (and on top, the wind was every day very good!)
And all questions prior to the trip were swiftly and...
Olvasson erről többet
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Hi RB - great to received these fantastic comments - many thanks Matt @ Planet
Vélemények a termékekről
Matt Mockford
Planet Kitesurf Holidays
7 years ago
awesome feedback RB - thank you for the extended version really helpful Matt
Vásárlás dátuma: 20/02/2018
0
Megosztás
TC
Trusted Customer
7 years ago
Mit mondott Trusted Customer Planet Kitesurf Holidays kereskedőről:
Matt was very well informed on the phone to guide on alternatives.
Adjusted well to our adding in an extra traveller
Matt Mockford
Planet Kitesurf Holidays
7 years ago
thanks Iain - glad we got it all sorted - Matt@Planet
Vélemények a termékekről
Matt Mockford
Planet Kitesurf Holidays
7 years ago
awesome!!!
Vásárlás dátuma: 28/06/2018
0
Megosztás
TC
Trusted Customer
7 years ago
Mit mondott Trusted Customer Planet Kitesurf Holidays kereskedőről:
Thank you for all your help.I will definitely contact Planet
Travel Holidays to plan our return to Mauritius. My family and I enjoyed a lot our trip to Mauritius.
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Hi Luis - thank you for the kind feedback - glad to hear you had a great time!!! Matt @ Planet
Vélemények a termékekről
Matt Mockford
Planet Kitesurf Holidays
7 years ago
thanks Luis - I will forward your comments onto the hotel - they might look to include a bit more South American cuisine in the future!!!! Boa Sorte!!!!
Vásárlás dátuma: 30/04/2018
0
Megosztás
TC
Trusted Customer
7 years ago
Mit mondott Trusted Customer Planet Kitesurf Holidays kereskedőről:
Very disappointed. Asked for a range of views as this is my one proper holiday of the year, was recommended Viana for early Sept and specifically asked if there'd be wind. I was told it was windy...
Olvasson erről többet
Vélemények a termékekről
Vásárlás dátuma: 25/06/2018
0
Megosztás
Megbízható vevő
7 years ago
As always, the team had the best advice form my short notice kite holiday, and organized it in a flawless and committed manner. Thank's very much to all the team for that !
Matt Mockford
Planet Kitesurf Holidays
7 years ago
Hi Bruno - many thanks for the great feedback Matt@Planet
Vélemények a termékekről
Matt Mockford
Planet Kitesurf Holidays
7 years ago
great feedback Bruno - thank you again Matt@Planet
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
