very hard to contact and never contact you when they say they will need to…
very hard to contact and never contact you when they say they will need to be abit more help full to customers.
Plan Insurance Brokers
Plan Insurance Brokers
12 years ago
Good Morning,
Thank you for your feedback and for renewing with us for another year.
We have investigated the calls and the notes on your renewal to check the service provided. It appears we contacted you initially in good time to check you had received your invitation in the post, at this point you confirmed you needed a callback to renew at a later date.
Your renewals agent was looking into a couple of changes and making sure everything was in order after your conversation. Your agent should have contacted you to confirm everything was okay before you called on Friday to renew.
Please accept our apologies for this call not being made, the policy is now correct in terms of business activity and the vehicles on the database so no problems will occur from this during the policy term.
Thanks again for your business this year.
Kind Regards
Daniel Bryant
Renewals Manager
0
Megosztás
Megbízható vevő
12 years ago
good
0
Megosztás
Megbízható vevő
12 years ago
Motor insurance quotes can be a right head bake but Can't speak highly enough of…
Motor insurance quotes can be a right head bake but Can't speak highly enough of plan insurance and the agents there, particularly John...great service with no drama's... My previous policy was found...
Olvasson erről többet
Megbízható vevő
12 years ago
Absolutely Fantastic service... Think there may be a slight issue with confirmation emails as I've checked my inbox and spam folders and received nothing but no big deal, I'll just have to wait for paperwork in post....
0
Megosztás
Megbízható vevő
12 years ago
Offered a competitive rate and followed through professionally with the policy.
0
Megosztás
Megbízható vevő
12 years ago
Very great customer service.
0
Megosztás
Megbízható vevő
12 years ago
After long time I found organized company polite and professional
I would recommend every one
Thanks
After long time I found organized company polite and professional
I would recommend every one
Thanks
0
Megosztás
Megbízható vevő
12 years ago
Taxi plan was very good in finding me the cheapest cover and very helpfull
0
Megosztás
Megbízható vevő
12 years ago
The person I dealt with really excellent very polite and efficient
0
Megosztás
Megbízható vevő
12 years ago
Very helpful. Friendly. A company to recommend to my friends.
0
Megosztás
Megbízható vevő
12 years ago
Always very helpful,that's why I have been with them 8 years.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.